Kept me updated. Made sure of clarification of work to be done. Pleasant.
7/19/2025
Deborah H. VERIFIED CUSTOMER
He was very polite and friendly. He kept me posted on how my service was going.
7/19/2025
Rosa S. VERIFIED CUSTOMER
He was very professional understanding and good with the time.
7/19/2025
Khrystique H. VERIFIED CUSTOMER
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7/18/2025
Lekeisha S. VERIFIED CUSTOMER
Service was good. I was well taken care of in a timely manner with good service.
7/18/2025
Debbie H. VERIFIED CUSTOMER
Gregory was great to work with
7/17/2025
Beverly B. VERIFIED CUSTOMER
Great customer service
7/17/2025
Ann H. VERIFIED CUSTOMER
Always great service
7/17/2025
Sara H. VERIFIED CUSTOMER
I really appreciated the rides on the courtesy van. It was extremely helpful since I was warned that the various repairs would take all day. Meanwhile, everything went smoothly.
7/17/2025
Robert C. VERIFIED CUSTOMER
Wonderful from
Start to finish estimated time was 1 hour and I was out the door in 55 minutes. Everyone is helpful and pleasant. Making for a great experience
7/16/2025
Caroline C. VERIFIED CUSTOMER
Thank you for getting all car issues resolved so quickly!
7/16/2025
Peter W. VERIFIED CUSTOMER
I understand that you have over head and staff that you have to pay for but my recent service was way overpriced. I came into get a door handle replaced . The parts were 3 times what I could buy on line . I was quoted installation of parts at irmo lock smith around 150. 00 and parts should be around 150. I paid almost 600. I had this handle replaced years ago at Clark’s auto clinic and it was 175. Total . I brought it in because I ordered the part from you instead of of Amazon big mistake on my part . Your price is just exorbitant. I learned my lesson.
7/16/2025
Carol K. VERIFIED CUSTOMER
Always courteous and efficient service
7/16/2025
Kathleen C. VERIFIED CUSTOMER
I do appreciate all of employees at Nissan as they are true customer oriented and happy to serve. I do appreciate you took me that day. Having the night before having an issue with my tire. Without an appointment I took a chance to come in. That and so many other times you have always helped me. I’m truly pleased with your service. And the staff.
7/16/2025
Jurandir M. VERIFIED CUSTOMER
I like block us because he sounds professional
7/15/2025
Lasandra S. VERIFIED CUSTOMER
Lucas was great
7/15/2025
Yoshitaka S. VERIFIED CUSTOMER
Thank you!
7/15/2025
Robin H. VERIFIED CUSTOMER
Greg was off so another rep called and said it was ready. Drove to dealer and when starting the car, message on radio screen saying it was in Factory mode. Went back in and told rep, he went back to talk to service and the guy that installed the radio was off. So bring back on Monday. Too much hassle going back and forth so left it there. Wasted trip.
Do your service guys not test the parts they installed? Researched message and said it was never setup/calibrated. Not too happy about it. Still waiting for a call back from Greg after/if they look at today. Car has been at the service shop for a week.
7/14/2025
Hollis K. VERIFIED CUSTOMER
Thank you Mr. Lauer for your assistance and professional w/my automobile on Friday, July 11th. Also thank you for the feedback I was given, and I have taken notice, and will be getting back w/your Service dept soon to complete as many of these as I can possibly afford.
7/12/2025
William M. VERIFIED CUSTOMER
Everything was great.All my needs were met.Outstanding customer service.Keep up the great work.