We my wife and I didn't really expect to get waited on so quickly. But we're not complaining about that. We just think that the price to replace a thermostat was quite expensive.
4/26/2025
Edward W. VERIFIED CUSTOMER
Keep up the good work
4/25/2025
Kenneth D. VERIFIED CUSTOMER
$90 for an oil change seems rather high.
4/24/2025
Robert B. VERIFIED CUSTOMER
Complete
4/24/2025
Johnnie C. VERIFIED CUSTOMER
Dave was a very nice person. Explain all I needed to know about my car
4/24/2025
Michael H. VERIFIED CUSTOMER
yes
4/23/2025
Linda W. VERIFIED CUSTOMER
Gregory provided excellent service toys.
4/23/2025
Choyce B. VERIFIED CUSTOMER
My car literally went to the service department for an issue and my car came out the same way I sent it planning on resolving the issue with my service rep this week. Great customer service .
4/22/2025
Kemo G. VERIFIED CUSTOMER
Mr.Reissmann is awesome.He really did his best in trying to help me and I really do appreciate everything
4/22/2025
Magdalene B. VERIFIED CUSTOMER
Thank you for good service
4/21/2025
Charles H. VERIFIED CUSTOMER
Dave have very informative and knowledgeable upon needs of service. Thank You
4/20/2025
Sandra S. VERIFIED CUSTOMER
Great service. I even like the email sent with pictures of work the technician says should be done. Great use of technology to enhance your service.
4/19/2025
Salena W. VERIFIED CUSTOMER
I am satisfied about the oil change, however, out of all my years going to Nissan I have never spent almost $100 on an oil change. That price is absolutely ridiculous. Not only that, the old change took over an hour. I am not too dissatisfied about the wait time but you all should look into not overbooking yourselves early in the morning.
4/18/2025
Mary S. VERIFIED CUSTOMER
I remember Lucas from the Lexington location, which is where I was not very happy with the service. I can’t say he went above and beyond doing anything extra except his job. He was cordial. Listen to my concern. Got my car taken care of went over What over my future issues that need to be addressed while on the phone . Sent me a video. He spoke to me over the phone with your new technology. it so I can’t say I was excited, but I appreciate having the car done. In a timely manner, 2 1/2 hours. Now I’m praying that nothing will be wrong with the car in the next week while driving it. I just want to feel that I can trust everybody when it comes to having my car serviced at the dealership.
4/18/2025
Sybil M. VERIFIED CUSTOMER
I am pleased with the service I received for my 2017 Rouge,Need to order discount coupons, like Nissan dealership on 2 Knotts road,and in Lexington dealership.
4/18/2025
Brett R. VERIFIED CUSTOMER
You have a great team at your location.
Carter and the gentleman who provided the shuttle/drive service are fantastic ambassadors for your company!