This is the second time I have gotten my car back after simply getting an oil change and it was not put back together right. First, it was leaking oil and it wasn't before dropping it off. This time, the filter was not secured and my car was sounding loud and not the way it sounded before dropping it off. It is unsettling for me because I intentionally bring it to the dealer because you are the experts with my make and model car and I assume a better job would be done.
10/1/2025
Kimberly W. VERIFIED CUSTOMER
Excellent job. And thank you so much Mr. Greg and Crew
10/1/2025
Joseph M. VERIFIED CUSTOMER
N/A
9/30/2025
Cassandra L. VERIFIED CUSTOMER
N:a
9/30/2025
Lateshia R. VERIFIED CUSTOMER
Carter did an amazing job! I really appreciate his services, thanks
9/30/2025
Doris A. VERIFIED CUSTOMER
Good work!
9/30/2025
Mary M. VERIFIED CUSTOMER
Greg went the extra mile… everyone is always courteous and helpful. Thanks
9/30/2025
Chris W. VERIFIED CUSTOMER
Didn’t take the time to evaluate the vehicle
9/29/2025
Sharon J. VERIFIED CUSTOMER
Mr.Gregory Reissman and staff members where very professional, patient and helpful getting my car services.
9/28/2025
Yazzman M. VERIFIED CUSTOMER
It’s always a pleasure to be services by you all.
9/27/2025
Timothy E. VERIFIED CUSTOMER
He was very nice .I pulled up and he immediately came out to greet me
9/27/2025
Angela M. VERIFIED CUSTOMER
Subject: Disappointing Service Experience
I am writing to express my dissatisfaction with the service I received during my recent visit on 9/25/25. I had a 2 PM appointment for an oil change, but my vehicle wasn't ready until 3:37 PM.
• I had to inquire about my car at 2:55 PM as I had not received any updates or the report.
• When I asked if my car was ready at 3:30 PM, I was told it was being washed.
• Upon receiving my car, it was not washed, smelled like oil, and had black oil stains on the inside of the door.
I have always appreciated the service at your St. Andrew's location, which makes this experience particularly disappointing. I hope you can address these issues to improve future service.
Thank you for your attention to this matter.
9/26/2025
Kevin M. VERIFIED CUSTOMER
Easy to schedule for recall, helpful staff, great service. Would highly recommend.
9/26/2025
Rodney D. VERIFIED CUSTOMER
It was amazing. He listen exactly what I needed and wanted promptly got it to a technician who took care of the issues and I was out of there before work, quick professional, and very pleasant experience. I would not only recommend him highly. I will go back to him for any of my needs With my vehicle.
9/26/2025
Nancy H. VERIFIED CUSTOMER
Ryan did a great job! He explained everything in detail and im a professinal manner.
9/25/2025
Jermaine D. VERIFIED CUSTOMER
We will see. Still waiting on return of my vehicle.
9/25/2025
Harold P. VERIFIED CUSTOMER
Prompt and courteous.Answered all questions.5stars wow
9/24/2025
Karen B. VERIFIED CUSTOMER
Carter is wonderful! She listens and doesn’t judge or look down on me.
He is the only reason I have not gotten rid of my pathfinder!
9/24/2025
William B. VERIFIED CUSTOMER
In-N-Out standing job with my vehicle can't wait to get back in it thanks once again ????????????
9/24/2025
Dominic G. VERIFIED CUSTOMER
Excellent customer service provided by Carter!!
Thank you!