Chris Fisher is awesome, I feel totally comfortable with him being my service advisor, his professionalism and knowledge of Infiniti, I feel is second to none.
5/20/2025
Danny P. VERIFIED CUSTOMER
Very professional and easy process. It was a great experience.
5/20/2025
Tionnie A. VERIFIED CUSTOMER
Customer service very excellent and professional.
5/16/2025
David A. VERIFIED CUSTOMER
Yes
5/16/2025
Aberian M. VERIFIED CUSTOMER
Great customer service!
5/14/2025
Connie W. VERIFIED CUSTOMER
Love working with Chris Fisher!! He is the best!
5/13/2025
Lorain W. VERIFIED CUSTOMER
No because it still not fix.before I left the parking lot I told Laura to let Michael to come and check my screen because the warning low oil level was still on my screen.Laura say that Michael Brown say he was getting ready to go home, he would call me tomorrow. but I will bring my car back tomorrow morning for them to fix it. To whom it made concern I pray that they will do the right thing and fix car. Thank You!!
5/13/2025
Minesha M. VERIFIED CUSTOMER
Quick response and great feedback
5/13/2025
Maurce J. VERIFIED CUSTOMER
It was we
5/12/2025
Jamall A. VERIFIED CUSTOMER
Mike did what he was supposed to do and i have no complaints about him, but I am dissatisfied with the company's policy requiring duplication of work when I bring my vehicle in. Specifically, I am concerned that I am experiencing the same issue that I previously thought had been resolved, yet it persists. I fail to understand why the company cannot utilize a machine to verify that the coolant system is functioning correctly, without air pockets. Mike suggested some potential solutions for future occurrence, but I feel that I am wasting my time by repeatedly visiting the facility, incurring additional expenses, and traveling from the North East side, only to find that the issue remains unresolved.
5/12/2025
Tanya T. VERIFIED CUSTOMER
Michael always takes great care of us and our vehicles!
5/9/2025
Priscilla S. VERIFIED CUSTOMER
I arrived at 7:40 and waited 3 hrs for an oil change. Also, no snacks for your customers!??
5/9/2025
Patricia S. VERIFIED CUSTOMER
No comments
5/9/2025
Brenda B. VERIFIED CUSTOMER
Michael went over what would be done as far as service/repair..
I was pleased that he only found the front brakes needed replacing and not the rear brakes. This was a blessing to help save me additional expense..
When I picked up the vehicle in the afternoon it was an easy check out and the vehicle was very clean..
5/9/2025
Sharon H. VERIFIED CUSTOMER
Very professional.
5/9/2025
Carl B. VERIFIED CUSTOMER
I’m always satisfied with Mr. Fisher and the mechanic he chooses to perform the service on my car. Outstanding!!!
5/8/2025
Mary R. VERIFIED CUSTOMER
Surcharge horrible just a rip off very very disappointed
5/8/2025
Alexander V. VERIFIED CUSTOMER
Chris Fisher is very professional & has always done a good job for me
5/8/2025
Debbie F. VERIFIED CUSTOMER
Michael was very helpful and responsive.
Thank you