Chris is very personable, yet professional. He methodically explains every detail of pending auto work on vehicle that’s needed. I had a clear understanding of the days plan while automobile was being serviced!
Hannah the receptionist was so very friendly.
6/3/2025
Stanley T. VERIFIED CUSTOMER
Job well done.
6/2/2025
Stephanie C. VERIFIED CUSTOMER
The time to get my oil change was much too long.
6/2/2025
Rhonda W. VERIFIED CUSTOMER
Great job as always!
5/31/2025
Kevin B. VERIFIED CUSTOMER
Ryan was great! Your service is top notch!
5/31/2025
Judith C. VERIFIED CUSTOMER
Please do whatever to keep such an excellent service manager happy and *there* for all of us who depend on his ability to take good care of of our cars. Good raised, sufficient time off from such a stressful job would be a beginning. No doubt, you can come up with plenty of ways to make sure he remains there for us.
5/31/2025
Mary N. VERIFIED CUSTOMER
Chris is always knowledgeable, welcoming and a pleasure to work with.
5/30/2025
Cynthia H. VERIFIED CUSTOMER
Chris is awesome. He is very patience and kind and answers all your questions and when he don't know he will say he don't know and I appreciate that. Thank you Chris for superb customer Service on my very first Service trip for my new vehicle.
5/29/2025
Jeff C. VERIFIED CUSTOMER
Michael…..was very knowledgeable, diagnosed my car’s problem & fixed as and when promised.
Gave me a few other suggestions for 60K mile service.
Guided me away from after market performance add on.
First infinity I’ve ever owned - but I have been doing business with **** Smith since 1978.
Jeff C
5/29/2025
Jessica J. VERIFIED CUSTOMER
Michael has been amazing !
5/29/2025
Theodore J. VERIFIED CUSTOMER
Excellent
5/26/2025
Vernessa P. VERIFIED CUSTOMER
First time working with Chris. My former advisor is no longer working at **** Smith Infiniti. Great job Chris!I have one request: please bring the snacks back!!
5/26/2025
Brenda C. VERIFIED CUSTOMER
Timely in making appointment, time with service rep, explanation by rep describing service needed, overall experience.
5/26/2025
Windell S. VERIFIED CUSTOMER
Chris Fisher is awesome, I feel totally comfortable with him being my service advisor, his professionalism and knowledge of Infiniti, I feel is second to none.
5/20/2025
Danny P. VERIFIED CUSTOMER
Very professional and easy process. It was a great experience.
5/20/2025
Tionnie A. VERIFIED CUSTOMER
Customer service very excellent and professional.
5/16/2025
David A. VERIFIED CUSTOMER
Yes
5/16/2025
Aberian M. VERIFIED CUSTOMER
Great customer service!
5/14/2025
Connie W. VERIFIED CUSTOMER
Love working with Chris Fisher!! He is the best!
5/13/2025
Lorain W. VERIFIED CUSTOMER
No because it still not fix.before I left the parking lot I told Laura to let Michael to come and check my screen because the warning low oil level was still on my screen.Laura say that Michael Brown say he was getting ready to go home, he would call me tomorrow. but I will bring my car back tomorrow morning for them to fix it. To whom it made concern I pray that they will do the right thing and fix car. Thank You!!