The quote I received for the catalytic converter was jaw-droppingly high, and the labor costs were equally outrageous. I get that parts and labor can add up, but what **** SMITH Infinity wanted to charge—an eye-watering $9,000 for labor and service—felt completely over the top. It's hard to believe anyone would accept such a steep price! This is serious price gouging.
8/5/2025
Justin J. VERIFIED CUSTOMER
Awesome and easy to work with Thanks Chris
8/4/2025
Forest W. VERIFIED CUSTOMER
Kind and understanding.
8/2/2025
Evelyn W. VERIFIED CUSTOMER
Good advice
8/1/2025
Debra B. VERIFIED CUSTOMER
My experience was super nice!
8/1/2025
Jeannie P. VERIFIED CUSTOMER
I love everyone at the dealership!! They are kind, funny, and always glad to see me. Chris is awesome!!! Thank y'all for everything!!????????????
7/31/2025
Jill M. VERIFIED CUSTOMER
Chris was great, he kept me updated along the way
7/31/2025
Katriel M. VERIFIED CUSTOMER
Chris had a lot going on but still made time for me!! I enjoyed my experience today!
7/31/2025
Kathy A. VERIFIED CUSTOMER
The staff was great and proactive with troubleshooting the issues I had
7/31/2025
Mackie S. VERIFIED CUSTOMER
Ryan did a great job ~ articulate and professional!
7/31/2025
Nikki C. VERIFIED CUSTOMER
This location has the worse service I've ever experienced and legally charged me 700$ for a diagnostic fee that we did not agree to yet had to pay to pick up our truck. While we will be taking further action the fact this is necessary is completely unethical and unacceptable.
7/30/2025
Charles C. VERIFIED CUSTOMER
Had to pay $850 for a diagnosis and they couldn't find the problem until I bought it back with the same problem also there was a tear in my shoulder rest on the driver's side. But Michael was very helpful.
7/30/2025
Claudette G. VERIFIED CUSTOMER
Everything was great!
7/30/2025
Rudolph H. VERIFIED CUSTOMER
All went well! Surely did appreciate the car wash!!
7/30/2025
Marissa D. VERIFIED CUSTOMER
The turn around time was great.
7/29/2025
Anita B. VERIFIED CUSTOMER
Michael was very friendly and he explained to me in detail the work that was going to be done to my vehicle.
7/28/2025
Theresa N. VERIFIED CUSTOMER
Great customer ser
7/27/2025
Tancy D. VERIFIED CUSTOMER
Chris’s provided exceptional service. I called to schedule an appt left a message, Chris returned the phone call listened to my concerns and set the appt. Upon arriving for the appt I asked about additional services I wasn’t sure what I needed Chris looked back thru my service history and recommended what I needed I always rely on Chris to meet my Infiniti needs !