Matthew was excellent and very professional. Ask for him when you need service on your Toyota
8/1/2025
Eric T. VERIFIED CUSTOMER
Service took longer than expected but was done correctly. Apparently a service technician had to go home and others had to take over during his absence causing delays. The initial service estimate was very high and made me wonder why I would come here for service but the final bill was very reasonable. My slow leaker tire was diagnosed and fixed for much less than the original estimate.
8/1/2025
Sharon P. VERIFIED CUSTOMER
Very nice service
8/1/2025
Robert B. VERIFIED CUSTOMER
Thank you very much
The woman that handled the process
Was A plus in her knowledge
And terrific on the service and her knowledge
8/1/2025
Denise W. VERIFIED CUSTOMER
Got my appt same day. Great service.
7/31/2025
Chris C. VERIFIED CUSTOMER
Aaron was great at keeping me updated on the progress with the vehicle repair and what options we had depending on what was found. Everything appears to be working well and we’re thankful the crew was able to get us back on the road.
7/31/2025
Carmelina C. VERIFIED CUSTOMER
Thank you for the ease of taking care of my vehicle
7/31/2025
John M. VERIFIED CUSTOMER
Lisa was prompt, helpful, and professional. Keep up the good work!
7/31/2025
Jim B. VERIFIED CUSTOMER
Knew Dan when he was service manager at Cain Toyota. He always takes care of his customers fairly and that is why I brought my Highlander to him and not NC Toyota.
7/31/2025
Brian P. VERIFIED CUSTOMER
Lisa was very friendly, courteous and helpful. She communicated with me proactively and explained things well. She answered any questions I had.
7/30/2025
Rita L. VERIFIED CUSTOMER
Bought tires couple weeks ago. Tire light came lit up on way home. Took it back they said they were fine but almost all the time the tire light is on
7/30/2025
Steven K. VERIFIED CUSTOMER
Lisa is very professional, communicating and customer friendly. I always request her as my service provider and always tell Michelle that she is a “keeper”!
7/30/2025
Pamela B. VERIFIED CUSTOMER
Heard a sound from muffler in the front may need to revisit this situation ASAP
7/29/2025
Noreen Ellen. VERIFIED CUSTOMER
Dan explained everything thoroughly to me and was very helpful.
7/29/2025
Shah W. VERIFIED CUSTOMER
I appreciated from all staffs of ken Ganley
Toyota services
7/29/2025
Chris E. VERIFIED CUSTOMER
Dan Maloy is the reason I came to Ganley. Serviced my cars for a long time. I excellent customer service today as always! Will be back with all 3 of our Toyotas.
Thank you !
7/29/2025
Melissa T. VERIFIED CUSTOMER
Having my Toyota Highlander serviced at Ken Ganley Toyota of Akron is always a positive experience. Michele Baum and her service crew and technicians are friendly and very knowledgeable! We really appreciate their expertise!
7/29/2025
Camille C. VERIFIED CUSTOMER
Ganley Toyota Service employees were helpful responding to my questions. In addition, they always do a great job keeping my car running smoothly. Thank you.
7/28/2025
Patricia F. VERIFIED CUSTOMER
He is a very personable & knowledgeable individual who has tremendous volume of information as it relates to what I need to do to keep my car in excellent shape. He knows I travel many times between my homes in Florida & Ohio and I need my car in good shape since it could be catastrophic for me to be stranded somewhere in that 978 mile trip! Being stuck in a different state would be worrisome. Dan is there providing the advise I need so that dies not happen. He is very reliable and helps to examine the so called repairs that Daytona Dealership imagine that I need way BEFORE the mileage reaches where I need that service. It is well known they just want money without really trying to help the car customers. If you don’t believe me, I keep the papers with what they claim I need!!! Anyway, Dan helps me evaluate what I really need done! For me, it is about trust and not the money for actual needed & timely repairs! Combining Michelle Baum’s leadership & Dan’s execution, I can never go wrong at Ganglley Toyota !