Aaron was extremely helpful, I called for service to replace my battery and within a hr I was in the service bay. Thank you Lou Petrone
11/25/2025
Krystie B. VERIFIED CUSTOMER
Fast and easy maintenance services. Staff is always courteous. I appreciate the realistic suggested needs. I've been to other dealerships thay like to upsell and use pressure tactics to add on other services. I always feel comfortable and trust Ganley Toyota. That is why I drive a distance just for maintenance.
11/25/2025
Robert P. VERIFIED CUSTOMER
Efficient, courteous, and comfortable the whole way around
11/24/2025
Joseph P. VERIFIED CUSTOMER
Dan Maloy was wonderful helping me with getting the correct tires for my 4-Runner. Excellent customer service!
11/22/2025
Kim D. VERIFIED CUSTOMER
You guys are always ready for me when I get there ALWAYS very friendly and I really love you when there is nothing else wrong when I get an oil change!
11/22/2025
Noreen Ellen. VERIFIED CUSTOMER
Lisa was great! I’m always shocked how quickly and efficiently the work is done.
11/22/2025
Frank M. VERIFIED CUSTOMER
Matt was very professional and a nice young man!
11/22/2025
Gregory A. VERIFIED CUSTOMER
Lisa was great
11/22/2025
Linda H. VERIFIED CUSTOMER
Lisa arrest is very knowledgeable and professional and I am grateful that she sees to it that my car is very well maintained. This is why I come up Ganley Toyota in Akron because I can count on excellent service.
11/22/2025
Stephanie T. VERIFIED CUSTOMER
Thanks to Danny and the Ken Ganley team for providing excellent, transparent service today. I was very impressed with your customer service, attention ti detail and the way you provided updates on the service of my vehicle. I felt well informed from text/digital feedback. I was very satisfied with the outcome and would recommend someone to purchase a vehicle with Ken Ganley-Akron as well as seek service at your facility. Thank you!
11/21/2025
Bonnie H. VERIFIED CUSTOMER
Lisa was great. Reassuring me they would find the problem and it would be fixed. She kept me informed the whole way.
11/21/2025
Chris S. VERIFIED CUSTOMER
It was so easy to talk to service advisor. Appreciated being able to get an appointment today first a simple tire rotation. Thanks guys !!
11/20/2025
Elyse L. VERIFIED CUSTOMER
Always great to come here Matt remembers me every time and always asks how I’m liking my vehicle and does the extra mile if there’s anything need help with. Thanks Matt!!
11/20/2025
Oliver J. VERIFIED CUSTOMER
I always get excellent service at Ganley Toyota.
11/19/2025
Andrew M. VERIFIED CUSTOMER
Lisa was super friendly and helpful and even informed me of things I was unaware of and went above and beyond. I will return and continue to ask specifically for Lisa. I was in and out of service in less than an hour. I was greeted by every team member who walked past me while I was waiting in the lobby. Everyone was very friendly. The lounge area was beautiful and clean. I could not recommend the team at Toyota of Akron more!
11/19/2025
Susie H. VERIFIED CUSTOMER
Timely & excellent customer service thank you for making my appointment a priority !!
11/19/2025
Mira K. VERIFIED CUSTOMER
Came in for a simple NACS adapter pick-up. I was given confusing information about "Software update" and no explanation what was done to my car.
11/18/2025
Mike S. VERIFIED CUSTOMER
It was quick
11/18/2025
Dorothy R. VERIFIED CUSTOMER
Thank you
11/18/2025
Stephen A. VERIFIED CUSTOMER
Aaron was fantastic! I am very pleased with Ganley and my experience.