My appt. time was never put in good that I came at 7am the time I was told my appt time was and also never confirmed that I was a new client my truck was still under previous owner and never discussed how much The price before work was done after work was done I was told how much Very unsatisfied with the price never got a chance to say if I wanted to have the work done
10/11/2025
Ruby B. VERIFIED CUSTOMER
Offer your customers some type of refreshment while waiting for their vehicle services to be completed… Good customer service experience.
10/11/2025
Thomas P. VERIFIED CUSTOMER
My experience with Justin and **** Smith Nissan was outstanding as it normally is when I get my vehicle serviced. He was professional, courteous, and helpful. My vehicle was serviced and ready to pick up in a reasonable amount of time.
10/11/2025
Thomas R. VERIFIED CUSTOMER
She was great. Good service and nice demeanor.
10/11/2025
Donna B. VERIFIED CUSTOMER
Friendly, quick, efficient and kept me informed.
10/11/2025
Linda B. VERIFIED CUSTOMER
Very friendly and knowledgeable employee.
10/10/2025
Kiara R. VERIFIED CUSTOMER
Justin was very helpful and nice!
10/10/2025
Randy K. VERIFIED CUSTOMER
Riccardo Simons is an awesome service manager. The moment I described the symptoms I was concern about, he immediately diagnosed the problem and initiated the fix - tire replacement and alignment. He had tires ordered, called me as soon as they arrived, and got me back on the road much quicker than I expected.
10/10/2025
Donna D. VERIFIED CUSTOMER
Katrina was very helpful and friendly. She explained costs upfront that may be possible so I felt at ease and prepared. When I called for an update on my vehicle, she personally checked and called me back in a very timely manner. She made my visit very easy and stress free!
10/9/2025
Marie A. VERIFIED CUSTOMER
Mr. Simons was the most professional service manager I have ever encountered. He was exceptionally patient, polite, and knowledgeable. I have already recommended him to my sister who just purchased a new Pathfinder a few weeks ago.
10/9/2025
Roger L. VERIFIED CUSTOMER
Very helpful person
10/9/2025
Diane W. VERIFIED CUSTOMER
Yes was exactly nice and enjoyed
10/9/2025
Curtiss M. VERIFIED CUSTOMER
Outstanding Service
10/8/2025
Christine W. VERIFIED CUSTOMER
Very professional, and thanks for your excellent advice.