The tech and staff were very pleasant and professional!
11/21/2025
Calvin T. VERIFIED CUSTOMER
My Service advisor Rick was Excellent , & Helpful & friendly
11/21/2025
James M. VERIFIED CUSTOMER
I feel that the communication was not effective. There was no follow up on my car with the specific needs and problem with the car was continual reaching back and trying to get in touch with your service folk, especially the service manager. I feel like there’s much to be desired with your service
11/21/2025
Lonnell C. VERIFIED CUSTOMER
Great service! In and out in a timely fashion
11/20/2025
Alicia B. VERIFIED CUSTOMER
Everyone was nice even Ricado service guy with my old nissian! James the finance guy was helpful! Brandon also went all out to help me ,I'm thankful to all you!
11/20/2025
Nancy Y. VERIFIED CUSTOMER
Samantha was professional, courteous, knowledgeable, and very helpful very kind
11/19/2025
Annie L. VERIFIED CUSTOMER
Very friendly and helpful need more people with her personality to work with the public
11/19/2025
Angelia C. VERIFIED CUSTOMER
No comments
11/19/2025
Alphonxo G. VERIFIED CUSTOMER
Respectfully thanks
11/18/2025
Elecia O. VERIFIED CUSTOMER
Great customer service and time for the oil change.
11/18/2025
Ronald B. VERIFIED CUSTOMER
She was very transparent with all the information regarding my vehicle and giving updates with service issues and charges!
11/18/2025
Dynah S. VERIFIED CUSTOMER
They approachable and honest.
11/18/2025
Robert H. VERIFIED CUSTOMER
Great service and accommodations.
11/18/2025
Ivory S. VERIFIED CUSTOMER
Thank you and please continue with the performance of the challenges of tasks that come your way....
11/15/2025
Steve W. VERIFIED CUSTOMER
No complaints service was friendly, fast, affordable, and professional!!!
11/15/2025
Jerry C. VERIFIED CUSTOMER
Just keep up the good work
11/15/2025
Jada S. VERIFIED CUSTOMER
I made an appointment and did not get my vehicle back til late afternoon. I always make appointments and this always happens. I thought making appointments meant a slot would be allocated for the customer , so they would not have to wait very long. I completely understand if staffing is low, but a heads up or “we apologize for the very long wait”, would’ve been nice.
11/15/2025
James H. VERIFIED CUSTOMER
I was completely satisfied with today’s customer service and the work performed on my vehicle. The service advisor was courteous and very knowledgeable. She was able to explain in detail what I needed. She is a definite asset to **** Smith Nissan.
11/15/2025
Marlene S. VERIFIED CUSTOMER
Karel Gass went above and beyond. In all the shops I have ever had s vehicle serviced this experience best then all. Purely because of Karel. She made me feel welcomed and treated me with so much respect. Didn't try and oversell me anything. I really hope to continue to work with her in the future!