There is one improvement you need to make is regarding the multipoint inspection. The accuracy of the inspection is suspect when you are recommending service on items that have been done on previous service visits. Also, you quit noting the actual measurements of brake pad and tire thickness and now simply check the color code, red yellow or green.
Hope this helps.
8/23/2025
Jose S. VERIFIED CUSTOMER
The service was quick, and Olvin was very informative. I was informed of my choices for my vehicle service. Like always thank you for the great customer service. Greatly appreciate it.
8/23/2025
Dan G. VERIFIED CUSTOMER
Great job and thanks for the Lift ride.
8/23/2025
Carol T. VERIFIED CUSTOMER
DAVID IS THE BEST !! HE IS UNDERSTANDING AND EXPLAINS EVERYTHING TO ME. DON'T EVER LET HIM GO...HE DESERVES A RAISE.
8/23/2025
Abelardo B. VERIFIED CUSTOMER
He was awesome and communicated with me. He let me know the things that needed to be done to keep my truck in good shape!
8/23/2025
Magin A. VERIFIED CUSTOMER
David is the best at customer service. He is always willing to help.
8/22/2025
Anna E. VERIFIED CUSTOMER
Thank you for servicing my Camry.
8/22/2025
Maria S. VERIFIED CUSTOMER
very good service
8/22/2025
Jose H. VERIFIED CUSTOMER
He was very kind, excelente service
8/22/2025
Marryann L. VERIFIED CUSTOMER
Very satisfied with the job done
8/22/2025
Chinh P. VERIFIED CUSTOMER
Excellent customer services. Miguel Robles is friendly and professional Service Manager
. I am pleased with Toyota Glendora Services Department.
8/22/2025
Raquel Q. VERIFIED CUSTOMER
Great servicio very happy
8/22/2025
Jose P. VERIFIED CUSTOMER
Good job
8/22/2025
Edwin M. VERIFIED CUSTOMER
The service here is always great. One thing I wish would be better or can improve is the video that is shared with us the customers. The techs tend to speak fast so in some instances it’s hard to understand. Especially because there is also noise in the background which is understandable since there is work happening in the background. In areas of concern or things that they see wrong, they should slow down a bit and say what’s wrong, and then go on to recommend what to do to fix it. These notes should also be in the documentation we get once we pay.
8/21/2025
Becky P. VERIFIED CUSTOMER
Always thankful for David’s excellent service and advice.
8/21/2025
Tyrone P. VERIFIED CUSTOMER
The reception upon arrival and servicing of my Prius was very good.
8/21/2025
Claire M. VERIFIED CUSTOMER
Mike keep me abreast of what was happening.
8/21/2025
Gilbert M. VERIFIED CUSTOMER
Michael is great. He’s knowledgeable and always answers our questions and gives advice.