My encounters with David Millan is that he has always provided First Class Customer Service and Professionalism every time I take my vehicle to get service. He has been upfront when giving me an estimate when my vehicle would be ready and assures me that he will do his best to get it done sooner if possible. He truly is a valuable employee and I will continue to take my vehicle serviced at Toyota of Glendora.
10/16/2025
Angelica G. VERIFIED CUSTOMER
Jonathan's customer service was excellent
and thank you for overall great service.
10/16/2025
Kathrine D. VERIFIED CUSTOMER
Great customer service and done when promised.
Also, like that you offer Lyft to get back home.
10/16/2025
Sheldon W. VERIFIED CUSTOMER
I had my front brakes replaced this past weekend on 10/11/2025. Now my brake pedal vibrates when applying the brakes. Even worse at higher speeds on the freeway. My dashboard not vibrates like an airplane when it lands. My change in the cup holder and door vibrates and makes a lot of noise. The rotors don’t appear to have been cut/turned properly. Very disappointed because now my car doesn’t seem new anymore. Now I’m hesitant to get the injectors and mass airflow sensor cleaned. Might have to try a different dealer.
10/16/2025
David C. VERIFIED CUSTOMER
Was initially concerned that the car would not start after I changed out the 12v battery. Your technician fou d the oroblem and reset the co.puters. Many thanks. Car runs great as before.
10/15/2025
Claudia P. VERIFIED CUSTOMER
Thank you Michael Mcvey for all your kindness and support about my car issues. Your professionalism is very much appreciated.
10/15/2025
Lynda B. VERIFIED CUSTOMER
I don’t do surveys.
10/15/2025
Joseph R. VERIFIED CUSTOMER
My experience with David Millan is that he has always provided a first class customer service and professionalism every time I take my vehicle to get serviced. I appreciate his honesty when it comes to when my vehicle would be ready, so I can anticipate how long I would be waiting. He is truly a valuable employee to have on your team and will continue to get my vehicle serviced at Toyota of Glendora.
10/15/2025
Curt T. VERIFIED CUSTOMER
Genaro has always been helpful and informative about the service!
10/15/2025
Salome X. VERIFIED CUSTOMER
They were efficient and fast. I like coming back to Toyota of Glendora. Very nice customer service.
10/15/2025
Kathy L. VERIFIED CUSTOMER
He was very helpful and went the extra mile!
10/15/2025
Patrick C. VERIFIED CUSTOMER
David Millan is an excellent service advisor. I am very grateful for him setting up an appointment for the warranty on my seat for a day that was convenient for me. I will continue to request him for my future dealings with Toyota of Glendora.
10/15/2025
Raymond M. VERIFIED CUSTOMER
Always timely and keeps constant communication. Thank you!
10/15/2025
Ricardo S. VERIFIED CUSTOMER
thank you very much????????
10/15/2025
Nancy P. VERIFIED CUSTOMER
Appreciate David very much for expediting what I needed for my vehicle
10/15/2025
Joseph C. VERIFIED CUSTOMER
Olvin did not seem very helpful with his explanation. Did not know when I bought the tires. I bought them at your dealer ship only three years ago and I’m told that I have to replace them.
Did not report back about my alarm key tgat was not working. I had to check with the service desk when I was checking out. They called him, he told them that there was bothering with it. It doesn’t work.
10/15/2025
Trevor L. VERIFIED CUSTOMER
Service was excellent and efficient!
10/14/2025
Marni M. VERIFIED CUSTOMER
Courtesy and helpful.
10/14/2025
Brandice O. VERIFIED CUSTOMER
Rodrigo is always helpful and kind.
The cashier today, not so friendly.
10/14/2025
Martha K. VERIFIED CUSTOMER
I already completed a survey I received via email. Thank you!