Davud was very pleasant and helpful in explaining the additional services needed for my car. I couldn’t afford all the recommended services but he helped me come up with a plan for future services.
12/2/2018
Shirley B. VERIFIED CUSTOMER
Brendon was a pleasure to work with!
12/1/2018
DAVIE C. VERIFIED CUSTOMER
Good customer service
12/1/2018
MOSHE P. VERIFIED CUSTOMER
I happy he's back. Starting to feel better
12/1/2018
NAY T. VERIFIED CUSTOMER
I am very enjoy the service thank you
12/1/2018
Marc Y. VERIFIED CUSTOMER
Genaro was exceptional, helpful and informative. Thank you for his great service!
12/1/2018
KAREN W. VERIFIED CUSTOMER
Cortland Z. at Toyota of Glendora was very helpful and professional. I truly appreciate the excellent service!
12/1/2018
Deirdre N. VERIFIED CUSTOMER
Exceptional Service as always
12/1/2018
Troy U. VERIFIED CUSTOMER
Very helpful and gave regular updates
12/1/2018
STEVE F. VERIFIED CUSTOMER
Brendon was outstanding as usual. Your service department is one of the main reasons I continue to buy Toyota vehicles. Always great service.
12/1/2018
KAREN W. VERIFIED CUSTOMER
Brandyn and the entire staff were so incredibly professional, knowledgeable and helpful! They got me in right away, too! Thank you!
12/1/2018
Paulette M. VERIFIED CUSTOMER
David millan was wonderful, always helpful, courteous. Employees like David are the reason I always bring my car to the Toyota dealership. Thank you, Paulette M
11/30/2018
Eugene Y. VERIFIED CUSTOMER
Very helpful,and professional
11/30/2018
Natalie P. VERIFIED CUSTOMER
Always friendly and accommodating.
11/30/2018
RONALD D. VERIFIED CUSTOMER
Brandyn always goes out of his way to accommodate customers. I had a problem with the car today while driving - hit a gallon of paint on the highway and was concerned that it might have done some damage under the car. The staff looked it over and took pictures. It looks ok. Thanks to all.
11/30/2018
Olga S. VERIFIED CUSTOMER
Always Great!
11/30/2018
LISA E. VERIFIED CUSTOMER
Attention service Dept/ General Dealership Manager ,
Unfortunately my experience was extremely unpleasant as after my 20,000 mile service all my options of Lda,PCs, seatbelt Options have all stopped functioning . So Inconveniently I went back to your service for a second visit Dept on Wednesday 11/28/2018 at 500pm, only to be told could I come back tomorrow!! Or just leave the car, I don’t have a second car and I have a full time job that requires commuting hence I asked for a loaner and was told no. But I could go pay if I wanted to rent one! I was so upset as I work long hours as a nurse and don’t get too much of time off in between my two jobs. It’s the life of a single Mom.
I was so upset I left and won’t return to Glendora Toyota because I felt no one really cared. There were more than 5 servicemen standing there as I listened to
Private conversations and a girl
Come by for a quick visit and she wasn’t a car issue or repair but she was cute and saying “hi”!! How you manage your employees is not my concern. When I bring my car in working fine and it comes out with problems I expect it fixed so I came back only to be told come back AGAIN tomorrow! I felt that was unacceptable, Why should I miss work because my car was returned dysfunctional? Would you call this acceptable service. If you would have given me a loaner I would have gladly left my car but that’s not your dealerships way of doing business. No accountability was taken so no I am not happy with your service department.
The final salt to the wound is this is a new car and still under warranty if I was paying cash would I have been treated differently? I wonder??
Poor review for Glendora Toyota and will never return to this site again.
Regards
LISA E
11/30/2018
Kenneth D. VERIFIED CUSTOMER
Service was great
11/30/2018
BEATRIZ M. VERIFIED CUSTOMER
Very professional and knowledgeable person. David make the difference and give confidence about service and parts.
11/30/2018
Carey B. VERIFIED CUSTOMER
Courtland was very patient and courteous !! Amazing !! Thank u!