Handy Toyota Auto Repair Service

Donovan was very helpful as always

Quick and timely service

They were very fast and efficient. Thank you

Thank you! It’s always a pleasure to work with you guys!

I’m always pleased with the service department at Handys.

Great experience very friendly and accommodating.

Well done

Great service, very pleased.

Ms.Devinny was great she took care of all my questions

I was very happy with my service

Only concern was the two week wait for the part to come in.

Prompt and thorough, always courteous. Most of all dependable & professional workmanship from the mechanics who manage to make it possible for me to 6safely drive away in confidence. Thank you, Karen K

Handy St Albans has always been top notch. I discovered this by accident after getting fed up with chittenden country car dealerships. I had given myself a day to buy a truck and after wasting a day on shelburne rd it occurred to me to try St albans. Im very happy I did. I bought a truck that same day. Service appts are something I look forward too. Staff is great, techs are absolute pros, waiting room is spacious and clean (wish there was regular milk for coffee- only complaint but I can deal.) when Williston rd opened I gave it a shot at suggestion of staff when they saw I live in Williston. The service coordinators in Williston are also awesome. With that said, there are two major weak points that should be addressed. #1.) I’m not confident the techs in Williston are anywhere near as knowledgeable as St Albans. It may be the case however that they are merely understaffed. I don’t know but it should be addressed for Williston rd to succeed. Secondly, when calling to schedule an appt, if directed to a main call center the schedulers must be trained to first ask which location you would like service at. Currently they assume st albans without asking. My intent in submitting this feedback is purely to help Handy Toyota. I am not complaining, I love Handy cars and want to see success in Williston. In the meantime.. I have no problem driving to St Albans. Thanks for all you do. -loyal customer

We have only one issue. We had the battery disconnected to clean the terminals and now the AC is not working. This may correct itself as the system computers reboot. I will let you know. Thanks

Darren is highly professional and courteous.

Had a scheduled appointment for a recall and dropped off the car for the day losing time from work to drop it off and to pick it up and find out that it was not done.

Tonya was very good

Well organized. Drive in and someone is right there. Paper work is completed very quickly. My questions were answered right off. The loner was ready to go. Picking up my truck was just as easy. I would recommend Handys deliver ship. ????

Victoria is my favorite service advisor! She takes good care of me and is always so pleasant to work with ! She is the reason I get my service done at Handy’s!

The mechanic did not mark my winter tires so they could be properly rotated when remounted in the fall. Also my inquiry about the truck bed leaking muddy debris was not resolved. Donovan is an excellent representative for your company, I don’t blame him for my dissatisfactions.