Donovan and his team were excellent in servicing my Truck today! As I told him, I live in FL, but you guys are so good, I try to do all my Tundra work here! (I even told my FL Audi Service guy how good you are last month when I was in for an oil change there!)
5/24/2025
James Y. VERIFIED CUSTOMER
I was impressed by the professionliiof the service rep who assisted me
5/24/2025
Kevin W. VERIFIED CUSTOMER
Thank you!
5/24/2025
Shawn B. VERIFIED CUSTOMER
I do have a question on the undercoating that was done
5/24/2025
Nancy B. VERIFIED CUSTOMER
It took 2 1/2 hours for an oil change. Much too long to wait. Other than that service was great.
5/23/2025
Shania B. VERIFIED CUSTOMER
Victoria was great, explained everything thoroughly when I called before picking up my Jeep.
5/23/2025
Mary C. VERIFIED CUSTOMER
Donovan was great. Professional, clear and communicative .So was my shuttle driver !!!
But my tire pressure light came on after ah hour after I left.
I left a message for Donovan this morning.
I also sent a pic to ****-****-xxxx yesterday,
5/23/2025
Colleen B. VERIFIED CUSTOMER
Thank you for great service
5/23/2025
Morris M. VERIFIED CUSTOMER
Worst experience I've ever had. Would not recommend Handy Toyota to any one.
5/23/2025
Gordon Q. VERIFIED CUSTOMER
Tory was very polite when explaining my first service on my Trd pro 4Runner but the best part was when my service was done I was in the waiting room watching her pull my vehicle around very slow and not parking near other vehicles she proceeded to slide out not stepping on my side bars and then she pulled her sleeve down over her hand to close my door right then I knew she was a keeper. To show that much respect for my vehicle not knowing I was watching was overly impressive she will be my go too. Thanks Tory
5/22/2025
Cathy R. VERIFIED CUSTOMER
Nicely done
5/22/2025
Martha W. VERIFIED CUSTOMER
No public survey responses, thanks
5/22/2025
Arthur G. VERIFIED CUSTOMER
Excellent team of people
5/22/2025
Stephen D. VERIFIED CUSTOMER
I just bought this vehicle. It's got less than 45k mileage. The air conditioner is going to cost me $1100.00. WTF. I also have a seep,but not a leak. Not covered until it leaks. Again WTF. That's another $3500.00. Why should I ever do business with you again ?
5/21/2025
Lynn S. VERIFIED CUSTOMER
Quicker than estimate!
5/21/2025
Heather T. VERIFIED CUSTOMER
Firstly it is very frustrated to not be able to reach the service dept myself but rather be transferred to multiple likes all to have to leave a message and while I’m working I can’t wait for a call back then I call to pay and am told to call downtown to pay for undercoating I call them they tell me no I have to call the main number to pay there I call back and they say no call this number. I call that number and the guy needs my vin I don’t have that at work do I call back later. Then I had paid and asked then to put my key outside the gate I’ll pick up late tonight well I just went to pick it up and my car is blocked in by two other cars and I have no way out. I will admit I’m frustrated.
5/21/2025
Spencer S. VERIFIED CUSTOMER
Victoria Barbagallo was really friendly, knowledgeable and efficient. She answered all my concerns and was very professional. She even walked me to my car at the end, I had no idea where it was! Thank you so much!
5/21/2025
Michele J. VERIFIED CUSTOMER
I was assured that the driver inattention warnings would be deleted. Again on leaving, I was also told that they had done this. As it turns out, it was not done.
5/21/2025
Matthew S. VERIFIED CUSTOMER
It would be nice if they let me know when my car is done, instead of just assuming I see a text that might not have gone through.
5/20/2025
Ellis M. VERIFIED CUSTOMER
Thank you. Your team is very professional and addresses every question we had.