When I picked my Highlander up the seats were leaned back like someone had been napping in them. There was grease and oil all over the door handles as well as the engine bay down the side. When I mentioned it to one of the maintenance people they rolled their eyes and ignored me. Will not be back to this location.
12/3/2024
Jessica C. VERIFIED CUSTOMER
Great job as always!
12/3/2024
Keith J. VERIFIED CUSTOMER
First visit to service department very efficient process
12/3/2024
Dorothy F. VERIFIED CUSTOMER
Your team was great to answer questions and help me with anything I needed
12/3/2024
Kathy P. VERIFIED CUSTOMER
We thought that the first inspection was free. Other than that we were.
11/30/2024
Danielle S. VERIFIED CUSTOMER
Thank you for always taking such great care of of my car. I appreciate the attention to detail and your personalized experience!
11/30/2024
Jeremy S. VERIFIED CUSTOMER
Great service work but I got no multi point inspection form with my service papers. Other than that Taylor Bowyer is the best she needs promoted she's always best at what she does.
11/29/2024
Patti B. VERIFIED CUSTOMER
The service at Moses Toyota is top notch. Gary is very personable and knowledgeable with the parts and vehicles. I appreciate the care and attention given to the customers. Thank you.
11/28/2024
Steven C. VERIFIED CUSTOMER
Secondary collision brake system failed the same day it was picked up.
11/27/2024
Timothy L. VERIFIED CUSTOMER
The service is not complete yet, as expected.
11/27/2024
Leslie S. VERIFIED CUSTOMER
Taylor was great. I am not fond of having to respond to texts while my vehicle is in service. I am working in your lobby on my own work. It is distracting. I prefer personal conversation rather than tracking another set of messages while I am present for necessary conversation. Thank you.
11/27/2024
Gala H. VERIFIED CUSTOMER
Very satisfied
11/27/2024
Marvin P. VERIFIED CUSTOMER
Service and personnel was very good.
11/27/2024
Linda H. VERIFIED CUSTOMER
Everything went well today. Thank you????
11/26/2024
Brenda P. VERIFIED CUSTOMER
He was very exceptional. The best salesman I have ever dealt with.
11/25/2024
Emily T. VERIFIED CUSTOMER
Very friendly and helpful!
11/25/2024
Donald B. VERIFIED CUSTOMER
Squeezed me in on short notice ! Very pleased! Thank you !
11/24/2024
Bridget B. VERIFIED CUSTOMER
St Albans Toyota is amazing. I was so happy with my purchase experience, that I decided to do my maintenance here. I am 15 minutes from another Toyota dealership and drove 47 minutes to St Albans. The staff was so polite and helpful. I will continue going to St Albans for my vehicle needs.
This dealership sets a great example for all the surrounding areas!
11/24/2024
Terri B. VERIFIED CUSTOMER
I could have not had a better person over my repairs and keeping me informed about my suv then Gary Walker , he was absolutely amazing!!! He kept me informed of everything going on with my repair, and when I massaged him he answered me quickly. I appreciate all that he done for me . Made me feel like I really had someone that was very honest with me . That meant so much to me . I hope I get Gary if I ever have any problems again. Made me feel at ease. Thank you Gary for all you done for me .
11/23/2024
Gary W. VERIFIED CUSTOMER
I had an alignment done and I wanted the colored sheet that showed the adjustment made and the person handling the payment refused to give it to me.