Very professional, prompt, kind and considerate m. Great experience today
9/25/2025
Sydney S. VERIFIED CUSTOMER
Thank you for making it so easy!
9/24/2025
Mildred A. VERIFIED CUSTOMER
Service department is nothing but first class!!!
9/23/2025
Gerri C. VERIFIED CUSTOMER
Great service,short wait
9/22/2025
Philip H. VERIFIED CUSTOMER
Great Svc!
9/22/2025
Janet V. VERIFIED CUSTOMER
Worked in without an appointment. So much appreciated.
9/22/2025
Vanessa M. VERIFIED CUSTOMER
Excellent communication and service !!! Totally stepped it up from last experience
9/20/2025
Richard H. VERIFIED CUSTOMER
I drove the car today after picking it up from the dealership. I picked up one of my friends for a dinner at the Barboursville Longhorn Restaurant. The car performed very well in handling. Very smooth and the new brakes felt very good. The Toyota tires that you installed performed very well. Let Travis know I was very pleased with the work he did and anyone else that helped.
9/20/2025
Jerry K. VERIFIED CUSTOMER
As always, the service was on time and was provided in a friendly and professional manner.
9/19/2025
Kay H. VERIFIED CUSTOMER
Travis is always amazing n helpful!
I did shuttle for first time in a couple years- delightful young driver.
Im always happy with Moses Lexus service - I use to drive to Germaine Lexus in Columbus ohio for service. . before Moses.
Highly recommend!
9/19/2025
Roma A. VERIFIED CUSTOMER
Very pleased with the service and my interactions with Travis Naylor.
9/19/2025
Cassandra S. VERIFIED CUSTOMER
Great Service
9/18/2025
Jeffrey O. VERIFIED CUSTOMER
Staff and dealership are very hospitable., keeping me informed about cost and service issues. Showroom is clean and inviting.
9/17/2025
Christina P. VERIFIED CUSTOMER
Always professional & wok done in a timely manner
9/17/2025
Jimmy P. VERIFIED CUSTOMER
They could do a little better job on the windows when they wash the car.
9/16/2025
Ruth G. VERIFIED CUSTOMER
Promptly serviced and comfortable waiting area.
9/16/2025
Jeffrey R. VERIFIED CUSTOMER
My experience was good outside the below comment. When i was there i was offered a car wash which is a nice perk to offer. However, the car was not dried so by the time i arrived home the spots had dried and made water marks all over the car, which makes washing it at the dealership useless as am i going to need to wash the car again anyway to clear the marks. I was also shocked to find a giant wet puddle in the driver side floor mat. Thankfully they are all weather. Additionally, I was hoping for a vacuum to but that is my bad for not clarifying ahead of time.
9/13/2025
Theodore L. VERIFIED CUSTOMER
Great service and service rep, would highly recommend them in the future, thank you for making this visit a pleasure for my wife's 2022 lexus nx 350.
9/12/2025
Cara E. VERIFIED CUSTOMER
As usual John goes above and beyond to provide the best service possible.