Vicki communicated every process from start to finish. Pick up and delivery went smoothly. Thank you very much.
11/22/2024
Carrie W. VERIFIED CUSTOMER
Tyler is an absolute delight! I really appreciate his attention to detail, kindness, and willingness to help me. Having been through atrocious customer service at Lincoln on Greystone, he is a beacon of light. I will be back again!
11/22/2024
Bruce W. VERIFIED CUSTOMER
Your team are the best!
11/22/2024
Sandra H. VERIFIED CUSTOMER
Courteous, professional attitude. Very pleased with her timely updates. Super job. Thanks Ms Brogdon
11/22/2024
Harriett N. VERIFIED CUSTOMER
This was the very first time **** Smith ever completed a Recall since I purchased the 2015 ford explorer.
11/22/2024
Delores J. VERIFIED CUSTOMER
She was very friendly, outgoing and just wonderful person to talk to. The service was fast. I am very happy.
11/22/2024
Alexander H. VERIFIED CUSTOMER
Customer service with Tyler was outstanding! He's a great representative for the company.
11/20/2024
Albert A. VERIFIED CUSTOMER
He kept me informed.
11/20/2024
Cameron D. VERIFIED CUSTOMER
Great, professional treatment by Tyler. I appreciate the personal attention he gave to me.
11/19/2024
Robert B. VERIFIED CUSTOMER
Much better service than 6 months ago. Service provider did not want to do requested maintenance. Work was accomplished in a timely manner (one day) vs being told same service would be 3-5 days six months ago.
11/17/2024
Sylvina A. VERIFIED CUSTOMER
Friendly and kind employees on Wednesday 13, 2024 the morning I received my oil changed service.
11/14/2024
Gene H. VERIFIED CUSTOMER
Gio did a great job getting my vehicle in to do the Service Campaign and out very very quickly (30 minutes). Im glad he was my service advisor and hope to work with him in the future . By the way- great coffee. Also Im excited that you now have the Fleet and Large Vehicle vehicle service bays building having now the capability to service my Transit Cutaway with motorhome. Thank you.
11/14/2024
Patrick K. VERIFIED CUSTOMER
Mr. Bencini was very professional and gracious. Everything was explained to me clearly and I was updated throughout the process. Jeremy the service manager also approached me to give updates. I had a good conversation with Sales Manager Lee **** as well. I’m very happy with my experience today which involved a multipoint inspection and battery replacement on my 2018 Ford F-150.
11/14/2024
Luke G. VERIFIED CUSTOMER
She is very professional and patient. She communicates very well and keep me informed.
11/14/2024
Judy M. VERIFIED CUSTOMER
Tyler’s very thorough. Great customer service.
11/14/2024
Stephanie T. VERIFIED CUSTOMER
Tyler was great-friendly, helpful, explained everything.
11/14/2024
Roger S. VERIFIED CUSTOMER
A very cordial and knowledgeable young lady. She represents **** Smith Ford extremely well! I appreciate her!
11/14/2024
Verona L. VERIFIED CUSTOMER
India was not only professional but so nice very and down to earth. She made me feel so comfortable that I trusted her right away. Since my husband died 2 years ago I have had to navigate these car issues that come up and it can be scary not knowing anything about cars. I would trust India anytime. I hope she stays with the company for a long time. I’m going to need her. lol!
11/14/2024
John T. VERIFIED CUSTOMER
Always pleased w/ the service I receive there. Thank you!!