Jacob has always been excellent. I'm glad he's my advisor. Does a great job every time I visit and goes above and beyond.
8/30/2025
Kofi S. VERIFIED CUSTOMER
Thanks
8/29/2025
Susana O. VERIFIED CUSTOMER
Every time the technicians move something in my car, the las time can not open my hood this lastly time can’t lower my a/c Les than 60 degrees. This is not right.
8/29/2025
Shiela H. VERIFIED CUSTOMER
Avelina is really helpful and she goes above and beyond to make sure you get the best set possible! Love coming back to see her ????
8/29/2025
Lynda J. VERIFIED CUSTOMER
She is friendly yet professional
I hope to have her every time I come back. You need to clone her! She is one in a million!!
8/29/2025
Antonio ****. VERIFIED CUSTOMER
Always good service, and info about my car status condition ????
8/29/2025
Ernesto R. VERIFIED CUSTOMER
Great customer service. Mike was very informative as to what happing and made me feel priority with my vehicle serviced
8/29/2025
Enrique S. VERIFIED CUSTOMER
Gabriel the service advisor is an awesome person, very kind guy, unfortunately the issue I had with my truck hasn’t been resolved and I was told it was solved, I had to left the vehicle at shop because it hasn’t been resolved, too may issues with the truck already for being a 2024 model. Very disappointed with Toyota quality issues.. again nothing against Gabriel which is an awesome
Petson, it is
More against the Toyota quality..
8/29/2025
Abel D. VERIFIED CUSTOMER
Avelina was great and did a great job of explaining how the first service on my truck was going to work and answered all of my questions.
8/29/2025
Ramon Y. VERIFIED CUSTOMER
Great customer service
Nothing but the best
8/29/2025
Gilbert G. VERIFIED CUSTOMER
Very good service
8/28/2025
Elyssa M. VERIFIED CUSTOMER
The car service was good the customer service was not the best.
8/28/2025
Bernardo F. VERIFIED CUSTOMER
It's getting too expensive for me, and the cashier had a very long face gave me a bad feeling.
8/28/2025
Mario R. VERIFIED CUSTOMER
I asked tha no one went into the glove box because they leave grease marks all over and yet someone did so. My glove box contents were just thrown back in there. I tried contacting the service advisor but he did not return my call.
8/28/2025
Jorge I. VERIFIED CUSTOMER
Non attentive, lack communication, does not return calls , does not return messages. I was completely dissapointed with the entire hoy fox team and will end up taking my business to **** por in the future. I brought a vehicle in to dealership with an oil leak , paid over 1000 to get it fixed and ended up returning vehicle the next day to find out that there were other components that needed to get addressed that were never disclosed in the first visit. My experience ends up correlating with other clients that have left negative reviews about Gabriel ,staff , over all dealership.