Jessica was absolutely the best! She was pretty much always available answered all my questions. She even waited for me until I was able to go there after 6 PM to get my car and still after that was showing me things in my Lexus for me to know.???????????? BEST customer service!!!!
11/21/2024
Jose L. VERIFIED CUSTOMER
Very happy with the performance done on my vehicle. Ivan is a oustanding service advisor and glad to be on his group.A++
11/19/2024
Maria S. VERIFIED CUSTOMER
My adviser Mr Duran gave me excellent service
11/19/2024
Rafael V. VERIFIED CUSTOMER
Great customer services
11/19/2024
Alexandra G. VERIFIED CUSTOMER
Great service! Thank you
11/16/2024
German F. VERIFIED CUSTOMER
Ivan always very helpful and responsive
11/16/2024
Kimberly K. VERIFIED CUSTOMER
Ivan was very accommodating and helpful as always.
11/16/2024
Samuel Jr. VERIFIED CUSTOMER
Ivan is a real gentleman who does an outstanding job of representing Fox Lexus.
11/16/2024
Lorena L. VERIFIED CUSTOMER
Arturo was very attentive and professional in taking care of me as a customer. He expedited the service and I was able to be on my way. Thank you for a job well done Arturo.
11/16/2024
Lauren S. VERIFIED CUSTOMER
2 hrs for a basic oil change, no one could tell me where my car was. A person literally said “they are trying to find it now” ????
11/16/2024
Okcha M. VERIFIED CUSTOMER
Jessica was very friendly and knowledgeable. The only thing that I didn’t like was the small problem with the mirror was not fixed. The invoice said that it was inspected and found nothing wrong.
11/16/2024
Efrain D. VERIFIED CUSTOMER
Ivan represents every good quality regarding customer service. By far the best service advisor I’ve had the please to work with. Fox service is top tier and with Ivan as an advisor just makes the whole experience much better
11/16/2024
Donald T. VERIFIED CUSTOMER
Jessica did an excellent job, very professional, restored my trust in the service department.
11/16/2024
Shawn I. VERIFIED CUSTOMER
Jessica was very professional and made the process of servicing our vechicle very simple. She answered all our questions and concerns. Thank you Jessica!
11/16/2024
Marcelo F. VERIFIED CUSTOMER
Good Service!
11/15/2024
Jacinto C. VERIFIED CUSTOMER
Arturo represented your establishment in a personalized and professional manner. A trait that is both honorable and genuine. He was respectful to my wife in explaining work to be done. Hats off for job well done.
11/14/2024
Alfred U. VERIFIED CUSTOMER
Kept me informed as to what was going on with my vehicle service.
11/14/2024
Curtis W. VERIFIED CUSTOMER
Very poor customer service.
Ms Tonche did not call back after messages were left,
was argumentative with me and failed to tell me everything my vehicle needed.
I decided to pick up my car from Lexus, after 3 weeks of it being there and took it to another service provider.
My vehicle had been serviced at Lexus for 11 years.
11/14/2024
Samuel B. VERIFIED CUSTOMER
I am familiar with them excellent services you provide. That’s one of the reasons we have a LEXUS