Very courteous and willing to explain the invoice. I also appreciated having a new Es350 to have as a loaner.
8/15/2025
Josie S. VERIFIED CUSTOMER
Excellent customer service by Ashley Angel!
8/15/2025
Romelia D. VERIFIED CUSTOMER
Art is great!! He explains everything clearly to me and suggests the best course of action!
8/15/2025
Gregory C. VERIFIED CUSTOMER
Ivan was wonderful. I had a walk-in problem. My battery issue was resolved quickly and efficiently. I appreciate the warranty/prorate on the battery replacement.
8/15/2025
Yvonne G. VERIFIED CUSTOMER
I have received great service from Ivan. He takes the time to explain details about my car. My car is ready in no time.
Thank you!
8/14/2025
Alicia B. VERIFIED CUSTOMER
Ivan Duran was great at keeping me updated on the service that was being done on my car. He was very professional and courteous.
8/14/2025
Adriana M. VERIFIED CUSTOMER
For a luxury brand the service was mid
8/14/2025
M&V Plumbing. VERIFIED CUSTOMER
Arturo has been great.
8/14/2025
Thomas H. VERIFIED CUSTOMER
Ivan always is very helpful
8/14/2025
Edmund R. VERIFIED CUSTOMER
I should have gotten synthetic oil, but the invoice says regular. What kind of oil did I get? Nobody has answered my call yet.
8/14/2025
Charles K. VERIFIED CUSTOMER
Everyone was wonderful however the technician inadvertently installed the inappropriate weight for my car. He installed zero w20 in my vehicle requires 5w30. Joel, ashley, and Vince were wonderful. Please help me r correct this issue. Thank you
8/13/2025
Cindy C. VERIFIED CUSTOMER
Alberto no as very nice and even offered to wash my car
8/13/2025
Aurora H. VERIFIED CUSTOMER
Will wait for survey and vehicle value you offered.
8/13/2025
Ignacio S. VERIFIED CUSTOMER
Thank you.
8/12/2025
Glenda C. VERIFIED CUSTOMER
Ivan was very professional assisted me in getting a loaner and had my car ready sooner than expected. Great job.
8/12/2025
Curtis W. VERIFIED CUSTOMER
I was kept abreast regarding what my vehicle needed.
Thank you Ashley.
8/11/2025
Maria P. VERIFIED CUSTOMER
I barely saw Ashley. Too busy when we checked in and out. Paid online after waiting 40 minutes in waiting room. Some one else went and got us our receipt
8/11/2025
Mariana B. VERIFIED CUSTOMER
Ivan was great as always. Serviced my vehicles properly and answered all
my questions!
8/10/2025
Noble And. VERIFIED CUSTOMER
Thank you to Ivan Duran, great customer
Service, acknowledgeable, smart and charismatic. Very pleased with our visit. Nice to know that you have employees that go the extra mile to satisfy your customers!!