Nyah is professional and thorough. She kept me informed throughout the process and was very helpful in obtaining clarification on some of the recommended services.
2/24/2026
Janet N. VERIFIED CUSTOMER
Zero wait time. Fast service. Thank you!
2/24/2026
Cindy R. VERIFIED CUSTOMER
The garage staff were kind and courteous, and Gracen was awesome! Please thank him for me.
2/24/2026
Sumer S. VERIFIED CUSTOMER
Rick is very thorough and offers great advice when you’re trying to figure out what to have serviced on your car. He is also efficient and highly knowledgeable. Toyota took great care of my car.
2/24/2026
Jacqueline S. VERIFIED CUSTOMER
Great Job!
2/24/2026
James T. VERIFIED CUSTOMER
Excellent/professional/courteous staff
2/24/2026
Ludwina H. VERIFIED CUSTOMER
I have always been satisfied with Wesley Chapel Toyota!
2/24/2026
Saleh S. VERIFIED CUSTOMER
3.5 hrs to change oil disappointing
2/24/2026
Luis O. VERIFIED CUSTOMER
Alexander was nice person and frendly
2/24/2026
Ruby T. VERIFIED CUSTOMER
Rick was very professional and thorough in explaining certain aspects of what was done during service to my vehicle. He then walked us over to one of the managers to ensure LoJack was properly up and running. The issue with LoJack took a while, but the manager, Michael, made sure the issues were all resolved before we left. He even sat in my car with me to make sure my phone & gps were reconnected. Now that’s proper customer service and support! Very much appreciated.????
2/24/2026
Sharon M. VERIFIED CUSTOMER
I so appreciated Nyah Henry. I felt so much more comfortable dealing with a woman. I trusted her and appreciated her professionalism and explanation of what needed to be done. This was the first time I felt valued and that my time mattered. Thank you.
2/24/2026
Andrew A. VERIFIED CUSTOMER
I request Rick Davis each time as he shoots me straight. Today, I had a sizable list of service recommendations totaling over $1,500 but didn’t flinch to pay as I know he keeps everything above board.
2/24/2026
Anabel G. VERIFIED CUSTOMER
ok
2/22/2026
John V. VERIFIED CUSTOMER
The service gentleman
as you drive in was as nice as you can get
2/22/2026
Syed M. VERIFIED CUSTOMER
Great guy. Very helpful and gave great advice. Really appreciated working with him
2/22/2026
Barron B. VERIFIED CUSTOMER
Very personal
2/22/2026
Louis L. VERIFIED CUSTOMER
Nyah did an excellent job with the situation she was delt during my service visit. She explained all of the items. The fact that my brake caliper was broken during the installation of new rotors and pads had no bearing on her service. In fact she went above and beyond to help me. I was not satisfied at all with how the intermediary manager handled the situation with her lack of empathy or tone and completely blamed me that the broken brake caliper was my fault. Thankfully, the senior manager rectified the situation. I really appreciate that. The senior manger understands customer service and loyalty. This is my third Toyota vehicle and I have never had anything like this happen. Right or wrong….the senior manager rectified the situation and saved me being a Toyota customer. That is the facts! Nyah did an amazing job!
2/22/2026
Phil M. VERIFIED CUSTOMER
Nyah is a credit to your team. Very professional and helpful.
2/22/2026
Phil D. VERIFIED CUSTOMER
Rick was prompt on following up with us and proactive in ensuring we knew the hours so we could pick up our car with no issues.