Joseph was polite, knowledgeable and professional. AND he even gave me some of his lunch from Publix. He represents Wesley Chapel Toyota very well.
Since I had to wait I would say your lounge is fine but y’all do have 20 minute chairs and unfortunately my wait was much longer no fault of Joseph. Maybe more comfortable chairs would be nice.
A sincere thank you to Joseph for his kind and professional demeanor.
1/26/2025
Jay J. VERIFIED CUSTOMER
Amanda is amazingly customer friendly! See made my experience so good! Thank you Toyota and Amanda!
1/26/2025
Nadia B. VERIFIED CUSTOMER
The only part that I did. Like is the waiting time even with the appointment ,too long 4 hours .
1/26/2025
Vanessa S. VERIFIED CUSTOMER
Amazing
1/26/2025
Diane A. VERIFIED CUSTOMER
Richard was very nice and helpful .
1/26/2025
Jim G. VERIFIED CUSTOMER
Your new Service Dept. was very enlightening ??. I don’t know if that is responsible for the quicker servicing of my vehicle but I certainly liked it.
1/26/2025
Randy C. VERIFIED CUSTOMER
No se me asistió el líquido del limpiaparabrisas
1/26/2025
Gail S. VERIFIED CUSTOMER
The service was on time. Thank you
1/26/2025
Bonnie M. VERIFIED CUSTOMER
Everyone was very nice today
1/26/2025
Andrew A. VERIFIED CUSTOMER
Rick Davis is exceptional. He’s knowledgeable about my vehicle, transparent in pricing, explains dependencies of various parts and recommendations. He’s always very nice. I always request to work through Rick and highly highly endorse my positive experiences.
1/26/2025
Maximiliano F. VERIFIED CUSTOMER
Excellent service and very fast
1/26/2025
Miladys C. VERIFIED CUSTOMER
Muy buena y rapida atencion y servicios en muy poco tiempo, gracias
1/26/2025
Isaac Z. VERIFIED CUSTOMER
No
1/26/2025
Herman G. VERIFIED CUSTOMER
Rick Davis was an amazing gentleman and very professional. I have been taking my vehicle to you guys for over 16 years. I hope he stays around cause I love working with him.
1/25/2025
Sandeep S. VERIFIED CUSTOMER
Nicole was very helpful and professional
1/25/2025
Donald K. VERIFIED CUSTOMER
Mason did a great job. Thanks
1/25/2025
Rishi B. VERIFIED CUSTOMER
Mason was very helpful and friendly, answered all my questions, and got me in and out very quickly. I was very pleased with his service!
1/25/2025
Kosala M. VERIFIED CUSTOMER
Very Good service
1/25/2025
Gina C. VERIFIED CUSTOMER
Gracen was thorough, professional, friendly and kind.
1/25/2025
April S. VERIFIED CUSTOMER
I sat in my car in line for 20 minutes before I was able to get out. Then I had to wait 3 hours for an oil change and tire rotation. This seems absurd to me. I don’t even want to buy another Toyota because the service is excruciatingly long. Everytime I have to give up half my day for an oil change. Then I had to be sold on why I needed a new windshield. Although the man was super pleasant and was correct I had a tiny crack I didn’t want to listen to a sales pitch when I hadn’t even been greeted by service yet. Last time I went the guy told me I needed a new belt and when I asked service about it he said my car doesn’t even have a belt. I’m so disappointed , I loathe thinking about needing to come back.