Francisco is great, 2nd time servicing with him- very helpful.
3/5/2025
Julian S. VERIFIED CUSTOMER
Thank you. Francisco is very knowledgeable and was willing to go beyond what is necessary to assist.
3/5/2025
Elton C. VERIFIED CUSTOMER
I didn’t have an appointment but they got me in any great service from Quel to Cesar which took very good care of me great service department.
3/5/2025
Glen W. VERIFIED CUSTOMER
Awesome experience. My vehicle has only 26000 miles when I got a dash alert for engine maintenance. It was a coolant valve. Initially the estimate was $798. However after Nicole my service representative checked with the service Manager they found there was a technical bulletin regarding this failure (possibly a future recall?). My part was replaced at no charge. This is the kind of thing that makes my next buy at Wesley Chapel Toyota. Nicole was awesome. It was a Saturday and I did not know service closed at 5, so I went out for dinner. Got the call at 4:50 my car was done and they would close soon. Nicole took care of everything. I picked up keys from sales desk later and the RAV was waiting out front. Thank you
3/5/2025
Clotilde B. VERIFIED CUSTOMER
He was very nice and explained everything very well.
3/4/2025
Matt P. VERIFIED CUSTOMER
Nothing at this time.
3/4/2025
Stephen B. VERIFIED CUSTOMER
Richard is an outstanding service manager. He goes the extra mile to make sure customers are well informed about their vehicles and service, and he does his best to expedite the servicing time.
3/4/2025
Yao H. VERIFIED CUSTOMER
Excellent service, very helpful staff.
3/4/2025
Jose C. VERIFIED CUSTOMER
Great work!
Good experience!!!!
3/4/2025
Nensey V. VERIFIED CUSTOMER
All the work done was efficient and fast! Thank you Francisco for the great customer service!
3/4/2025
Carlos P. VERIFIED CUSTOMER
Nicole did a phenomenal job!
3/4/2025
Lois B. VERIFIED CUSTOMER
Damian was very helpful. I was completely satisfied today. I would like to have him help me on my next visit. I was happy when he told me my car is in good shape. He was a perfect gentleman, he walked me through the invoice.
3/4/2025
Darwin J. VERIFIED CUSTOMER
Precise and thorough. Thanks.
3/4/2025
Blanca L. VERIFIED CUSTOMER
I’m pleased with his service , not happy with other service that my truck needs !! Not able to do it because it’s very pricey .!! Very disappointed ! But I do understand . Thanks again . Blanca
3/4/2025
Shawna-Kaye M. VERIFIED CUSTOMER
Joseph Knispel was brilliant
3/3/2025
Prasad S. VERIFIED CUSTOMER
Amenda was great improvising exceptional service.
3/3/2025
Aracelli R. VERIFIED CUSTOMER
She was so helpful and knowledgeable. I appreciate her help.
3/3/2025
Wilsantis J. VERIFIED CUSTOMER
Amanda is a top notch service advisor. Everytime i bring one of my vehicles to Wesley Chapel Toyota she keeps me informed of time and progress of my service. Once of vehicle service is complete, she's great at getting me out on expected time. She is definitely one of the reason I continue to come back.