Communication, the must important tool of all times. When you listen without interruptions things happened. The results are positive. So congratulations for the job well done. Damian seems like a good asset to your team.
Best wishes to all of you.
2/26/2025
LANE G. VERIFIED CUSTOMER
Great guy
2/26/2025
Stacy F. VERIFIED CUSTOMER
Honestly, if you could please make sure Ceaser is no longer the service guy for my appointments there. I typically have poor experience with him. I don’t usually leave comments, but I frustrated with his unprofessional behavior. I don’t want to go through this again. I’ve had other service members who have made my experience just fine. I’m grateful for your senior manager from yesterday (2/24).
2/26/2025
Viktor T. VERIFIED CUSTOMER
Richard is knowledgeable service advisor with great service skills. Service was done very quickly.
2/26/2025
Annie N. VERIFIED CUSTOMER
Gracen was awesome but due to circumstances that involved David in the financial dept responsible for my non/warranty coverage for the visit today - I'm not a happy customer. He/Toyota could have done much more to remedy the situation for a satisfied customer.
2/26/2025
Henry L. VERIFIED CUSTOMER
Only issue was took too long for simple oil change and tire rotation. Had an appointment
2/26/2025
Constance B. VERIFIED CUSTOMER
Scott was very professional and kept me updated on service.
2/26/2025
Sheeba S. VERIFIED CUSTOMER
Expectations met! No complaints. Great Service as always!
2/26/2025
Shadin D. VERIFIED CUSTOMER
Scott king was very helpful and nice
2/26/2025
Larry L. VERIFIED CUSTOMER
He was very courteous and kept me informed while the service was completed.
2/26/2025
Mike A. VERIFIED CUSTOMER
Took almost 2 hours for just an oil change and tire rotation.. complete waste of time and I dread coming here for that. Only reason why I had to come is to fix something and they couldn’t even do it and had to order the part with no ETA. Absolutely pathetic. Fix your atrocious wait times.. I can go to a 10 min oil change and tire rotation and be done than having to deal with this embarrassment.
2/26/2025
Joseph P. VERIFIED CUSTOMER
Rick was great
2/25/2025
Damaris F. VERIFIED CUSTOMER
Yes fix patch for tires already ????????
2/25/2025
Lex K. VERIFIED CUSTOMER
Rick Davis is awesome. He is one of the huge reasons my family and I continue to bring our vehicles here for service. Thank you again!
2/25/2025
Ernst H. VERIFIED CUSTOMER
Nicole is awesome and very informative and kept me in the loop of the whole process. Really love the video inspections ! Thank you Nicole ??????????
2/25/2025
Ralph G. VERIFIED CUSTOMER
Everyone did a good job. Came in with a rattle issue. They were able to locate the cause and fixed it. Very happy.
2/25/2025
EMANUEL G. VERIFIED CUSTOMER
Alex is a very capable service adviser.
2/25/2025
Usa Screening. VERIFIED CUSTOMER
The best service advisor I have ever had at Toyota.
2/25/2025
Josiane C. VERIFIED CUSTOMER
Great Customer Service!!
2/25/2025
Urbanex P. VERIFIED CUSTOMER
I was told the wait would be like an hour and it was over an hour. Please do not make statements you cannot deliver