Thank you for great service from Rick the service advisor
4/2/2026
Scott B. VERIFIED CUSTOMER
She was fabulous made suggestions but was not pushy I definitely would look for her when I get mine forerunner serviced
4/2/2026
Susan S. VERIFIED CUSTOMER
Rick Davis is wonderful and so easy to work with.
4/2/2026
Marianne V. VERIFIED CUSTOMER
Jared was great ! Service was quick and excellent.
4/2/2026
Samuel W. VERIFIED CUSTOMER
Except for the unusually long wait time, (almost 4 hours with a scheduled 7:15am appt) it was perfect, I guess I’m one of those rare folks who really does have nothing but time on my hands
4/1/2026
Mary M. VERIFIED CUSTOMER
Alex was amazing and explained things to me very well. He is very courteous and professional!
4/1/2026
Yusimi C. VERIFIED CUSTOMER
Buen servicio
4/1/2026
Ju An. VERIFIED CUSTOMER
Very satisfied with the service.
4/1/2026
Douglas F. VERIFIED CUSTOMER
2 thumbs up.
4/1/2026
Ann M. VERIFIED CUSTOMER
Better communication is a must. I have a faulty radio knob that not one person told me it wasn’t fixed because they didn’t have one. How shall I listen to my radio if my pain in my hands is so bad I can’t push buttons? Now I’m waiting until someone calls me and inconvenienced to drive all the way back to fix.
4/1/2026
Patricia R. VERIFIED CUSTOMER
It was a pleasure to work with Nyah with the service on my car.
4/1/2026
Anna S. VERIFIED CUSTOMER
Rick Davis Always makes me feel welcome and keeps me informed on what is happening with my vehicle. I hope he never leaves. The whole staff is always pleasant and the waiting area is always clean. I look forward to many more years of ha ing service done there. Keep up the good work Tiyota.
4/1/2026
Christopher S. VERIFIED CUSTOMER
Amanda was kind and compassionate and had great communication. I am going to transfer all my vehicle needs to the Wesley Chapel Toyota!!!!! Thank you
4/1/2026
Angela W. VERIFIED CUSTOMER
I was told that there was a video I could watch of my vehicle being inspected. In the past, this was not how I learned of the diagnosis for my vehicle. So I didn’t fully watch the video from start to finish. I was presented with many overpriced services that really weren’t necessary so I declined. When I got to the Desk to sign, I asked about the specific tire that had low pressure and the young man spat at me. “Didnt you watch the video?” Then he had me sign my paperwork and never gave me a copy. He then said I will be right back and never returned.. Other people that saw me standing there waiting asked me if I had been helped and they had to track him down to ask if he was through with our transaction. Although the young man was very nice, I feel like talking to me in that manner and then saying he would be right back and never returning or some things he could work on for future customers. Please also consider your pricing for tire installation. I went somewhere else and paid exactly half of what I was quoted at the dealership.
4/1/2026
Jing W. VERIFIED CUSTOMER
good
4/1/2026
Nancy V. VERIFIED CUSTOMER
Very polite and patient in explaining all the service details to me.
4/1/2026
John L. VERIFIED CUSTOMER
Jared was courteous and professional. I will be back for my next service.
4/1/2026
Ken T. VERIFIED CUSTOMER
Always professional. Efficient.
4/1/2026
Nola H. VERIFIED CUSTOMER
I am so grateful for the service that Richard provided. He made sure that I was completely taken care of as well as kept me updated throughout the service process. Hands down, this has been the best service I have received from Toyota Wesley Chapel. He is a great asset to your service team. Do not let him go!!!
3/31/2026
Angel G. VERIFIED CUSTOMER
Thank you for your help with my vehicle. Customer service was amazing. Thank you Rick Davis, your support is greatly appreciated.