Richard Kindle is Great. Explains everything in easy to understand language. Thank you
4/7/2026
Jose E. VERIFIED CUSTOMER
Nyah was awesome. Completely satisfied
4/7/2026
David W. VERIFIED CUSTOMER
Super customer service from Amanda. A credit to Wesley Chapel Toyota
4/7/2026
Gina S. VERIFIED CUSTOMER
We were there for 3 hours.
Another lady was complaining about the long wait too. Also I went to the parts dept to get a filter since I didn’t feel like paying over 100.00 for a 11.00
Filter part. I wanted to get the discount and they said I had to order online and if I did it wouldn’t be ready for 2 hours. I told them okay I’ll get it on amazon and he was okay whatever. I got two filters on Amazon for the price of one that you were charging so I guess they did me a favor. Took forever to get my car back up after the service was done too. Looked like too many advisors and not enough valet people . Advisors standing around. Poor valet girl running around to get people their cars
4/7/2026
Rose W. VERIFIED CUSTOMER
We trust Rick Davis
4/7/2026
John M. VERIFIED CUSTOMER
I have a brand new car and I’d take it in for my second check up and you’re telling me I need 300 hours of work that is not covered by my warranty by a 30,000 mile warranty in the future. I will have somebody else check this car. I can’t trust you. I think somebody’s bones smoke up my **** trying to get money out of me.
4/7/2026
Dan C. VERIFIED CUSTOMER
Very friendly and knowledgeable made sure we were aware of everything going on with our vehicles.
4/7/2026
Samuel B. VERIFIED CUSTOMER
Daniel was very helpful. Great guy.
4/7/2026
Gary N. VERIFIED CUSTOMER
Damian made sure he gave me courteous and a respectful experience during my service and got me back in to my vehicle in time to continue my activities
4/7/2026
Tina M. VERIFIED CUSTOMER
The service was fast. Thanks to all there work.
4/6/2026
Anychel L. VERIFIED CUSTOMER
Great service and communication.
4/6/2026
Jeffrey K. VERIFIED CUSTOMER
I arrived for a 12pm appointment, I was early BUT did not get my vehicle back until after 2pm! That is unacceptable! I made other plans and actually allowed an hour and half which I thought was MORE than enough time for 1 oil change and a tire rotation! It seems like this process is intended to discourage me from using my FREE lifetime oil changes. I drive 45 minutes each way and to wait over 2 hours? That shows Wesley Chapel Toyota does NOT value my time. I would like a pro-rated refund on my oil change and have NO intention of returning!
4/6/2026
Thomas A. VERIFIED CUSTOMER
Everything is ok
4/6/2026
Russell L. VERIFIED CUSTOMER
It was a very pleasing experience with her. She made us feel very comfortable. We had quit going there because of bad service we had gotten before, but she invited me back and it was amazing. She took care of a alignment and I didn’t even know I hadn’t had one in a year so I was very pleased and my husband I both are gonna be coming back just so we can have her as a writer. We’re looking forward to the next time we bring our vehicle in.
4/5/2026
Hector H. VERIFIED CUSTOMER
I was not received by Jared instead I had a very good experience and customer service by Alexander Ro (I believe is his name). Thanks
4/5/2026
Rowan G. VERIFIED CUSTOMER
Daniel was prompt, polite and friendly and we were out within the hour. We love the service team at Wesley Chapel Toyota and Daniel is no exception.
4/5/2026
Guy Z. VERIFIED CUSTOMER
Joe took care of everything no fuss no muss so to speak. Easy to talk to and happy to explain or answer questions with patience that I am sure he has answered many many times. Look forward to continue working with Joe.