The service is great but the charging $32.10 for disposable windshield wiper if they told me I got an option the if want to do it yes or no
5/18/2025
Arelys C. VERIFIED CUSTOMER
Richard was aw awesome, I hope doesn't answer all our questions
5/18/2025
Carl M. VERIFIED CUSTOMER
Thank you
5/18/2025
Brandy H. VERIFIED CUSTOMER
I schedule early so I don’t waste time. A simple oil change was estimated at 2.5 hours when I scheduled at 7:15 am. Cesar did help it get done in one hour.
I was told I needed new filters that you just replaced 3 months ago. I understand you sell service but I value honest service. Glad the work was done but I won’t likely be back. It’s sad because I paid 10k over list for this sequoia. I expected better.
5/18/2025
Charles V. VERIFIED CUSTOMER
Rick did an awesome job of taking care of me and my 2022 Sienna
He explained the services needed and kept me updated on the progress of the work and went the extra mile in finding every available discount on each service rendered.
He is a true professional and sincerely cares about making the customer service experience the best it can be
5/17/2025
Antonella N. VERIFIED CUSTOMER
Rich is professional and courteous
5/17/2025
Dean I. VERIFIED CUSTOMER
Didn't feel welcome from the start.
5/17/2025
Manuel F. VERIFIED CUSTOMER
Very disappointed. There were some spots in the door and the seat of dirt stains. It took 2 1/2 hrs of waiting in the dealer.
5/17/2025
Terri A. VERIFIED CUSTOMER
I appreciate that he got me in and out in under an hour with a friendly attitude
5/17/2025
Elena F. VERIFIED CUSTOMER
Thank you
5/17/2025
**** R. VERIFIED CUSTOMER
Joseph Didio is very knowledgeable , great customer service and very friendly . I am very satisfied with the service I received . I was kept updated with the service of my Toyota.
5/17/2025
Karolyn A. VERIFIED CUSTOMER
Very professional service and unde and hour. Thank you.
5/17/2025
Mark W. VERIFIED CUSTOMER
Alex was great!
5/17/2025
Sandra M. VERIFIED CUSTOMER
Joseph was honest with what to expect and did not over promise the speed at which my service would be completed. When I forgot to tell him when I needed my car back and gave him a last minute deadline he was quick to wrap things up and have my car back to me in time.
5/17/2025
Robert G. VERIFIED CUSTOMER
Always satisfied with Rick and his service.
5/17/2025
Amelia B. VERIFIED CUSTOMER
Daniel was very nice and accommodating but I don’t appreciate waiting 3 hours for an oil change. I am very disappointed that you no longer provide a free ride service to local shops.
5/17/2025
Susane C. VERIFIED CUSTOMER
The service was great but it was the wait that frustrated me. I brought my car in for an oil change and tire rotation. A nail was also found in my tire. I had to wait 3 hours to get my car back. More people need to be hired for the service department so there will be a shorter wait time for the customers. Other than this issue, they did a great job on my car.
5/17/2025
Jason C. VERIFIED CUSTOMER
She was great throughout the process.
5/17/2025
Barbara L. VERIFIED CUSTOMER
Nicole was ok.. only met her on Thurs for less than 5 minutes. She was professional and attentive.
My issue was on when someone — a female I didn’t catch her name but didn’t understand it was Nicole describing what the costs were going to be to further diagnose my car.
5/17/2025
Ruthie K. VERIFIED CUSTOMER
Richard is a very nice young man and the young lady he was training was a very nice young lady. I told
Richard went I come back for service again I will ask for him. He is the nicest friendly person I have ever met at a car lot. So I will give him and his young lady a big 10
Today they went out of their way to make sure I understood all theywere telling me about my car. You need more people like these two.