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Real Reviews from VERIFIED CUSTOMERS
Barbara S. VERIFIED CUSTOMER
Thank you for your excellent care of my 2025 Camry! Barbara E Smith
6/20/2025
Felipe R. VERIFIED CUSTOMER
The service was terrible. I had to wait five hours for the warranty department to approve to replace the car battery. Joe's service was Excelente.
6/20/2025
Gina R. VERIFIED CUSTOMER
David was great. I arrived at my appointment about an hour early but David was able to fit me in early and my oil change was completed within the hour.
6/20/2025
Gokay G. VERIFIED CUSTOMER
Scott was amazing. Thank you for your service ????????
6/20/2025
Courage O. VERIFIED CUSTOMER
Always a pleasure working with Rich K. and servicing my vehicle. A bit bummed I had to take on the financial responsibility on the replacement of a port installed accessory I didn't select on the built sheet at the time of purchase, but grateful the diagnostic fee from my prior service went towards the repair. Also thankful for a ride to grab lunch while my vehicle was being worked on. Despite the shop being backed up, Rich kept me informed on the status of my vehicle. Thank you Rich.
6/20/2025
Richard D. VERIFIED CUSTOMER
Great job !!
6/20/2025
Emilio P. VERIFIED CUSTOMER
Very disappointed with the service at Toyota Wesley Chapel. Yesterday, they delivered my car with another scratch in the upholstery, and the upholstery was also loose. I truly don't understand why they treated me this way. I'd lost days of work to have your car not fixed the way you wanted it. Yesterday, before picking up my car at 5:25 pm, a coworker of Damian's observed what I just explained and even took pictures. He told me he would let you know, Damian. But I don't think it happened because no one from Toyota Tampa Wesley Chapel called me to see what had happened. I'm truly disappointed with the shop's service. I'm even afraid to send my car back there, even for a simple oil change. I'm truly sorry for this review, but I don't know what to think anymore. Greetings, and God bless.
6/20/2025
Alexandria M. VERIFIED CUSTOMER
Thank you for your service today Scott!
6/19/2025
Ron G. VERIFIED CUSTOMER
Amanda is excellent. She has great attention to detail and communicates very clearly. She is a pleasure to work with. Kudos to her !!!
6/19/2025
Tammie G. VERIFIED CUSTOMER
Great guy. Straight to the point.
6/19/2025
Lillian G. VERIFIED CUSTOMER
Very happy with the job they were very courteously
6/19/2025
Vincent M. VERIFIED CUSTOMER
Professional, kept me updated while i waited and called about my rim/tire damage.
6/19/2025
Tammi V. VERIFIED CUSTOMER
Cesar was friendly and took great care of my car.
6/19/2025
Fredricka S. VERIFIED CUSTOMER
I appreciate the service I received with Mason. He is very good at his job, not one to try and pressure you into buying this or that. He explained everything to me about what was going on with my vehicle. He's very friendly and personable. You need more workers like him.
6/19/2025
Ashokkumar P. VERIFIED CUSTOMER
Everything was ready when I got at dealership. She has full knowledge of the car. Answer everything I asked about noise after parking the car she said it’s due to parking brake in action. This question is for Toyota : I was not happy about as the Limited car comes with lager display then why the maps are blurry on top about 1” area ? If I do car play the whole display lights up perfectly as it should be.
6/19/2025
Abdulalem A. VERIFIED CUSTOMER
Thank you so much Amanda
6/19/2025
Gloria A. VERIFIED CUSTOMER
Thank you Donald for taking care my car today
6/19/2025
Neidre H. VERIFIED CUSTOMER
Rick is perfection. Period.
6/19/2025
Vanessa W. VERIFIED CUSTOMER
Good Job
6/19/2025
Leah N. VERIFIED CUSTOMER
Mr. Sherwood was VERY informative and was a great service advisor. I was in and out in less than an hour! He advised me about the inspection results. I have been looking for a new service advisor since Travis Bell is out on leave and Mr. Sherwood is just who I was looking for. Thank you for a great experience.
6/19/2025