Always Very Happy and satisfied with everything at Wesley Chapel Toyota!! Ive been a happy customer since 2007.
8/28/2025
Karthikeyan P. VERIFIED CUSTOMER
Satisfied
8/28/2025
Joseph A. VERIFIED CUSTOMER
Amanda was a pleasure to work with. Let me know what was needed in a timely fashion. She is very informative.
8/28/2025
Naedine H. VERIFIED CUSTOMER
Always on time and very courteous.
8/28/2025
Ruth W. VERIFIED CUSTOMER
Thank you Joe, for your service and support getting my car serviced.
8/28/2025
Mark B. VERIFIED CUSTOMER
Thank you!
8/28/2025
Jessica V. VERIFIED CUSTOMER
As always Rick provides excellent customer service.
8/28/2025
Vickie N. VERIFIED CUSTOMER
Everything was good and the advisor was very attentive and friendly; one small thing was that i asked for some air to be put in the tires because 2 was a little low, the advisor even noted it down but it wasn’t done; the air pressure was the exact same with befoee i came in. Had to go to Wawa and put more air myself, which wasn’t a big deal, but i wouldn’t have to do all that if it was done as i requested. overall still good service and i’d still come back for future maintenance.
8/27/2025
Daniel C. VERIFIED CUSTOMER
My vehicle was not fixed. It is still making the same noises.
8/27/2025
Janet E. VERIFIED CUSTOMER
Daniel was very nice and informative, but for the life of me, I can’t understand why it takes 2 1/2 hours to change the oil and tire rotation. There were very few customers at 4:30 pm. I did not leave until almost 7pm.
8/27/2025
Michael D. VERIFIED CUSTOMER
Thank you for taking care of our car.
8/27/2025
Carlos B. VERIFIED CUSTOMER
Mala atención y lenta
8/27/2025
Omar H. VERIFIED CUSTOMER
Never met the advisor assigned to me. spoke to multiple different advisors doing this visit. I believe I spoke to Richard over the phone he was professional and knowledge about what my car needed but before speaking to him the other advisors were all saying different things which made everything seem very unorganized. I’ll rate my visit a 2 and that’s only because when I received a call from Richard he gave me the clarity needed.
8/27/2025
Dale Z. VERIFIED CUSTOMER
Excellent representative
All was well
8/27/2025
Barbara T. VERIFIED CUSTOMER
Much better service this time than during my first visit.
8/27/2025
Esther C. VERIFIED CUSTOMER
No more comments, thank you.
8/27/2025
Diana F. VERIFIED CUSTOMER
After leaving my car for 3 1/2 hours for an oil change, I came back to pick it up and it hadn’t even been started. Alex did a great job of getting it moving when he saw what happened. This is my 2nd visit to service since buying the car there and both times were an issue.
8/27/2025
Wanda B. VERIFIED CUSTOMER
I noticed today the tire caps were not on any of my tires. I took my car in on Sat and I just noticed that they were gone. I park my car in the garage and is not sitting outside. And noticed they had put in 2 plastic ones on their not even on all tires. Very disappointing. They are good to recommend what your car needs but they can’t put things back the way they were. Now I am waiting for the service person who helped me so I can go back and get my caps that were on the car put back on.
8/27/2025
Julie S. VERIFIED CUSTOMER
It took much longer than promised for the service. I got there at 1030am and was told 60-90min. She never updated me. I received a text from the technician with a video which I appreciated. She never followed up with me when my car was done. I waited until almost 1pm at the dealership for my car while texting and calling her with no response.