Nyah was polite, courteous individual. She keep me updated and communication was excellent
6/25/2026
Keith E. VERIFIED CUSTOMER
It was very knowledgeable and an over all the recommended services that need to be done on my vehicle in the future or near future. Also show me about the discount coupons for different services. Very much appreciated.
6/25/2026
Aykut G. VERIFIED CUSTOMER
.
6/25/2026
Robert L. VERIFIED CUSTOMER
Mason was fine, but whoever moved my car changed my A/C settings and not only moved my seat closer (which is fine) but also changed the height and the angle of the seat, which I view as unnecessary. I mean seriously, you are moving the car 100 feet not 100 miles. Plus I arrived at 7:15 for a 7:45 oil change and it took almost 2 hours.
6/25/2026
Tamara J. VERIFIED CUSTOMER
The advisor doesn’t listen.
6/25/2026
Mario F. VERIFIED CUSTOMER
Rick was very professional. I appreciate him taking time to explain all work done on my vehicle.
6/25/2026
Downstream Data. VERIFIED CUSTOMER
The oil change was fine but there was a charge for fuel system cleaner on the bill for $12 mol. There was no discussion regarding this additive in advance. I was told the dealership had a started adding this “pour-in” additive several months ago. Oddly, the service advisor was unable to say whether it was added to the fuel tank or the crank case when I questioned the procedure. It looks like a SET product so maybe there’s a contest to see who can sell the most of this additive. I don’t think anyone appreciates unapproved work on their vehicle.
6/25/2026
Heather R. VERIFIED CUSTOMER
Richard Davis was great. My wait time for a oil change was under an hour.
6/25/2026
Venasa L. VERIFIED CUSTOMER
Rick is awesome! Definitely recommend!
6/25/2026
Mark V. VERIFIED CUSTOMER
Nicole is GREAT! It is very easy to work with her.
6/25/2026
Srinivasa U. VERIFIED CUSTOMER
Thank you for a fast and easy service!
6/25/2026
Tabare D. VERIFIED CUSTOMER
Richard was very helpful and knowledgeable, nice, friendly and overall willing to go the extra mile to satisfy the customer. The whole service experience was seamless. I will be back soon..Keep up the good work Toyota!!!!!
6/25/2026
Carmie A. VERIFIED CUSTOMER
Fantastic job and was very helpful
6/24/2026
Russell L. VERIFIED CUSTOMER
I was very pleased with Lisa. She was very much On Time when she told me how long it would take and she checked in with me while I was waiting to make sure I didn’t need anything so I strongly enjoy coming there for Lisa to be my advisor.
6/24/2026
Harold V. VERIFIED CUSTOMER
I called yesterday to schedule an appointment for a recall on my Highlander and was told that a 9:30 slot was available. Damian had been my service writer and I was told he no longer worked there and that Joseph would be taking care of me. When I arrived the appointment was not in your system so I was now a walk in and that Jared would be taking care of me. When he came to the vehicle he was pleasant but didn’t introduce himself. I was told in would several hours to get the work done which I understand without an appointment is normal. I have 28 years of dealership experience with 17 of those at Toyota and know that these things happen. I sat there from 9:30 until 1:17 when my vehicle was brought up and I never received any kind of status update from Jared, Damian would come and update me once or twice at my previous visits. I didn’t feel welcome this time as I had at all of my other appointments. I will still continue to bring my vehicle there for service but would want a different service writer preferably with the same team that Damian had.
6/24/2026
Alissa A. VERIFIED CUSTOMER
Richard was very helpful and kind. I appreciate his commitment to fixing the issue I was scheduled for.
6/24/2026
Roberto V. VERIFIED CUSTOMER
Exellent service
6/24/2026
Felix R. VERIFIED CUSTOMER
Clean facility. Friendly staff. Great environment. Great service. Phenomenal communication and attention to detail.
6/24/2026
Ryan M. VERIFIED CUSTOMER
Jared is super kind and very professional. Thanks for all the help
6/24/2026
Elin M. VERIFIED CUSTOMER
Im Always happy with you great customer service????