Search

Real Reviews from VERIFIED CUSTOMERS
Joel C. VERIFIED CUSTOMER
Someone had gone through my center console & glove compartment while there. Some of my items were left out & on the seat & everything in the console was a disaster. When I asked about why they were in there & what they needed out of there they said no one was in there which is a complete lie. The supervisor then came out (without even talking to the tech) and said they were looking for a wheel lock key. So, why was I told by the tech that no one was in there? Also, the man (I forget his name) working with me out at the computer got a major attitude like it was my fault when I asked him to speak with the person that serviced my truck. Also, I bought this 4 runner in February. I still have not received my registration (The temp expires July 1 and I am leaving for vacation later this week & wont be back til the end of July). Every time I call they say the lady who handles that is not in. So, I drove down to speak to her. Of course they say she isn’t there. They took my name & number & said I would get a call from her as soon as she arrived. That was last Wednesday, I still have not heard from her. I’ll be in first thing Monday morning. When the body shop did some work after I bought it they forgot to hook my cameras back up when they put the front end back on. I brought it back & was again given attitude for something g they messed up. I’m been coming here regular for 10 years and have never had an issue u til it became Moses. Gary (salesman) and the buying process was smooth and enjoyable. However, everything else with this business has been rocky since purchasing the 4 runner.
6/22/2025
Dail H. VERIFIED CUSTOMER
Great sales great service
6/22/2025
Brennen C. VERIFIED CUSTOMER
Very helpful and look forward to having my service done here.
6/22/2025
David K. VERIFIED CUSTOMER
I appreciated squeezing me in this afternoon!
6/21/2025
William M. VERIFIED CUSTOMER
Great group of service members.
6/20/2025
Stephen S. VERIFIED CUSTOMER
None
6/20/2025
Sharon S. VERIFIED CUSTOMER
Very efficient and friendly
6/20/2025
Ruth E. VERIFIED CUSTOMER
Yearly oil change, new wipers and tires rotation. Thank you!????
6/20/2025
Renea H. VERIFIED CUSTOMER
Very friendly and knowledgeable employees
6/20/2025
James H. VERIFIED CUSTOMER
No comment
6/19/2025
Betsy P. VERIFIED CUSTOMER
Everything was fine.
6/19/2025
Amanda M. VERIFIED CUSTOMER
As always, the staff at University Toyota were very helpful and friendly. I am always satisfied with their work.
6/19/2025
Shonda S. VERIFIED CUSTOMER
Prompt, professional and friendly.
6/19/2025
John G. VERIFIED CUSTOMER
Couldn’t be easier to process the recall. Many thanks!
6/19/2025
Mark W. VERIFIED CUSTOMER
Quick and vonvenient
6/19/2025
Kathy S. VERIFIED CUSTOMER
Rodney is always a delight to work with.
6/18/2025
Jay B. VERIFIED CUSTOMER
Great job!
6/18/2025
Rhonda S. VERIFIED CUSTOMER
All staff encountered were pleasant and courteous. Car was taken in as soon as I brought it in and was done when I was told it would be. Great service
6/18/2025
Homer R. VERIFIED CUSTOMER
Every one was very professional and I was happy with the time it took for the results
6/17/2025
Carson V. VERIFIED CUSTOMER
Blaine was knowledgeable and attentive. I had a short wait and he immediately came to get me when my service was finished. Answered my questions and I was on my way! You have an asset in him and your entire mechanic service team!
6/17/2025