She was very kind, friendly and just pleasant! Thank you!
10/15/2023
John A. VERIFIED CUSTOMER
Shanelle was very good at her job. She was efficient, responsive, and thorough. Her pleasant personality makes her a joy to work with.
10/15/2023
Anna C. VERIFIED CUSTOMER
I ordered my tires and scheduled m appointment from the University Toyota website and received an emailed confirmation, but when I showed up I wasn’t in the system. Thankfully the tires had been ordered, but Service didn’t know about it. Thankfully they fit me in.
10/15/2023
Christine C. VERIFIED CUSTOMER
Really like the new text and digital communication. Everything is right at my fingertips. Thanks so much.
10/14/2023
Brian S. VERIFIED CUSTOMER
Was told I needed new rotors when I just had brand new ones put on in July. Won't be back I'll take it to Uniontown where I usually do.
10/14/2023
Miranda K. VERIFIED CUSTOMER
Very informative and helpful with my first visit to the University Toyota! thanks Shanelle!
10/14/2023
Bryan H. VERIFIED CUSTOMER
Programmed new fob quickly! Excellent customer service
10/12/2023
Mary B. VERIFIED CUSTOMER
It was nice of Rodney Lambert to make a follow up appointment after parts are ordered for a major repair.
Thank you.
God Bless! :)
10/12/2023
Stephanie S. VERIFIED CUSTOMER
RODNEY LAMBERT IS GREAT AT WHST HE DOES WITH THE CAR’nnnn THANK YOU RODNEY!!!!!!
10/12/2023
Margaret M. VERIFIED CUSTOMER
Shanelle is excellent!
10/11/2023
Chris M. VERIFIED CUSTOMER
Use of the app and the experience as a whole was seamless.
Kristin, who I worked with the most when calling in, was amazing as well!
10/11/2023
Michelle L. VERIFIED CUSTOMER
Thank you for everything you do for me
Keep up the good work
Thank you
10/10/2023
Patricia B. VERIFIED CUSTOMER
Shanelle Rainer was very knowledgeable and courteous. She went out of her way to ensure that our visit to the dealership was positive
10/10/2023
Singanallur J. VERIFIED CUSTOMER
Professionally done.
10/9/2023
Virginia M. VERIFIED CUSTOMER
Everything was done in a timely fashion
10/8/2023
Tianqing L. VERIFIED CUSTOMER
Pretty cool high tech service
10/8/2023
Donna W. VERIFIED CUSTOMER
Very efficient
10/7/2023
Thomas U. VERIFIED CUSTOMER
What time is my appointment Mon for the fuel problen they ordered part for
10/7/2023
Nancy C. VERIFIED CUSTOMER
Please add back the printed sheet for the 28 point inspection. It lets customers know where things like brake linings, fluids and other important items are on their vehicles so we know when and how soon they need to be done. Not having that printed sheet leaves customers not knowing that important maintenance and safety information.