Dan is great at keeping me updated on the progress of the vehicle.
10/25/2024
Omar R. VERIFIED CUSTOMER
Explained everything well
10/25/2024
Frances C. VERIFIED CUSTOMER
great service as always.
10/25/2024
Priscilla Z. VERIFIED CUSTOMER
Brought it In because I had an oil change done at your facility and my car started leaking oil. I open the hood and there’s my oil cap sitting next to the radiator and had oil all over the engine and bottom of the hood. I took it in and was promised it’d be like new. I pick the car up there’s now a mark behind the drivers door and the hood pad is still drenched in oil and leaking. So no I wasn’t happy with my service. I have warranty packages on this and my other Toyota vehicles and it makes me want to cancel them. This is an error your employees made and now my car is ruined with oil all over my engine bay and will never be “ as new”
10/25/2024
Leslie C. VERIFIED CUSTOMER
Eduardo went beyond all expectations to try to resolve my issue. I greatly appreciate his assistance and will recommend him to anyone needing service on a Toyota
10/25/2024
Ij M. VERIFIED CUSTOMER
Dan Rossey assisted in scheduling my appointment a week ahead of time, which is always great.
He always provides me with an accurate time of completion for maintenence service as well.
Much gratitude.
10/25/2024
Douglas C. VERIFIED CUSTOMER
Eduardo is the best representative service in Toyota
10/25/2024
Carmen C. VERIFIED CUSTOMER
good and timely service
10/25/2024
Robert U. VERIFIED CUSTOMER
Waited 4 hours that eventually took 1/2 hour to complete. When I got home I found out only 1/2 of the repairs were done. I received a call from the mechanic asking if he had left an expensive tool in my ar,which I found. I called Dan and got his answering service and asked him to call me back for an appointment to finish the job. I'm still waiting for his call so the repairs can be completed.
10/24/2024
Beebe C. VERIFIED CUSTOMER
Dan is a fantastic service rep. It was a pleasure dealing with him.
10/24/2024
Sally M. VERIFIED CUSTOMER
Kelli was very nice and efficient.
10/24/2024
Robert K. VERIFIED CUSTOMER
Nathalie was very courteous & professional from start to finish.
10/23/2024
Mirna D. VERIFIED CUSTOMER
Well she's racist person and she didn't help me to what I needed I'm not going back there and I'm being a loyal customer for 10 years and all my family and friends and from now on my part won't go there or recommend to no one
10/23/2024
Paula E. VERIFIED CUSTOMER
Eduardo is the best! I feel I can trust his recommendations. In for service and out quality. Everything explained in detail. U do appreciate the car wash.
10/23/2024
Anthony G. VERIFIED CUSTOMER
Excellent customer service!
10/23/2024
Robert B. VERIFIED CUSTOMER
You took advance of my wife in the pre service
. If I'd known it was going to $300 for and oil change and and couple of filters i would've left. Washer fluid concentrate is bs. I can buy a gallon for a dollar. I won't be back unless I need major repair that's covered under my extended warranty
10/23/2024
Kayle P. VERIFIED CUSTOMER
Roberto was excellent. I felt confident and very well taken care of. My car was looked at immediately and I was very well pleased with communication and the customer service provided. Couldn’t have been taken care of better in any way. He did everything right and helped me be at ease with my car situation.