Thank you for helping me. I liked the attention you gave me this time.
11/13/2024
Thomas A. VERIFIED CUSTOMER
We were at the service center for five hours and we're not given updates as to the status of our car. Granted they were busy that day but we felt abandoned
11/13/2024
Elizabeth &. VERIFIED CUSTOMER
I made an appointment for an oil change at 1:00 P.M. The simple oil change took two hours to complete. When I complained, Kelli gave me a $35 gift card — only problem is that it expires in six weeks so it’s really of no value. I have been coming to David Wilson’s Toyota for years and the oil changes take longer each time. Obviously, your company is overbooking for the time slots. In the past a free car wash was offered. That amenity disappeared with COVID!
11/13/2024
Angelina J. VERIFIED CUSTOMER
Very satisfied
11/13/2024
Jeffrey A. VERIFIED CUSTOMER
Great communication with JOVAN. ERY WELL DONE he is well respected man. He understands his job and his responsibilities. Thank you for your service
11/13/2024
Oscar R. VERIFIED CUSTOMER
N/a
11/13/2024
Elnora C. VERIFIED CUSTOMER
Jovan Wilkins took care my service he’s very nice and friendly person
11/13/2024
Angel E. VERIFIED CUSTOMER
I’m am complete satisfied with my service from Javon and team a Toyota. My experience was smooth. I will continue to bring my vehicles here for all their maintenance needs. Job well done Javon. Thank you
11/12/2024
Stephen M. VERIFIED CUSTOMER
It was wonderful to have all the staff I dealt with be so courteous & helpful, made for a very good experience .
11/12/2024
Maia M. VERIFIED CUSTOMER
Was fast and efficient
11/12/2024
Jose G. VERIFIED CUSTOMER
I am very dissatisfied with the service provided by Nelson. I came to the dealership to have my car fixed because the back trunk door wasn’t opening. Nelson was supposed to handle a vehicle recall for me but failed to do so. I ended up waiting for three hours at the dealership, and the issue was not resolved at my appointment.
When I arrived, I had Nelson open the car trunk, which didn’t open for him initially. He mentioned there was an issue and assured me it would be taken care of. However, three hours later, he told me they tried ten times, and the trunk finally opened, so he concluded there was no problem. I asked him to try again, and the shocks made noise, indicating a clear issue. Nelson then promised to order the necessary parts.
Today, the trunk didn’t open again, so I called Toyota to check if the parts were ordered. They informed me that Nelson had never placed the order, and the recall work was also not completed. Nelson’s statements are unreliable, and at this point, I no longer want him servicing my vehicle.
I spoke with Jesse, who will take care of my vehicle on 11/12/2024 at 1 pm.
11/12/2024
Jesse J. VERIFIED CUSTOMER
Roberto was great!
11/11/2024
Bret M. VERIFIED CUSTOMER
None at this time
11/11/2024
Tiffany F. VERIFIED CUSTOMER
Handled quick and easy
11/11/2024
Natalee S. VERIFIED CUSTOMER
It was very happy and satisfied with the service they provided and kept me updated.
11/11/2024
Brandon T. VERIFIED CUSTOMER
Thanks for taking care of our car and us! Easiest experience we’ve had.
11/11/2024
Gabriella B. VERIFIED CUSTOMER
Buen servicio
11/11/2024
Porfirio R. VERIFIED CUSTOMER
I had a very bad experience at this ñocation. I had initially went in to get my AC fixed in my Toyota Camry and I was quoted it to be a $894 repair however it was not fixed. I had to go in a second time and I was charged a little over $900, and again it was not fixed. The third time I went in they told me ot was going to be up $2,000. I had asked to speak with a supervisor and I was told I would be receiving a call from him and I have yet to get a call. Bad service.