I did the alignment two months ago and one week later I bring it back because is was pulling to the right and supposed got fix my wife drives the sienna and we didn’t drove on freeway for one month I just did this past weekend and noticed that was still pulling to the right I brought back and Dan on service try to fu. King charge me again he said because I hit bumps and side walk that’s why the alignment got broken again Bo **** when they had those defects gas pumps he tell me that I put cheap gas on it he always give me stupid reasons I am still **** piss
11/20/2024
Carmen F. VERIFIED CUSTOMER
Excelente atención muy profesional siempre es un placer trabajar con Eduardo S Aguilar!! Gracias por tu excelente y profesional trabajo !!! Thank you
11/19/2024
Ken C. VERIFIED CUSTOMER
Everyone was wonderful Gracias Jesus
11/19/2024
Anita D. VERIFIED CUSTOMER
Very polite gentleman and he knows his business he is I’ve always been satisfied with his service. He has been serving me since I bought my Toyota and I always look forward for him. Servicing me.
11/19/2024
Earl M. VERIFIED CUSTOMER
Leave me alone with this ****
11/19/2024
Heather G. VERIFIED CUSTOMER
Excellent service
11/18/2024
Jorge O. VERIFIED CUSTOMER
Thank you nathalie great job great costumer service
11/18/2024
Dario C. VERIFIED CUSTOMER
10
11/18/2024
Cynthia H. VERIFIED CUSTOMER
Thank you for everything
11/18/2024
Gene M. VERIFIED CUSTOMER
Good service!
11/17/2024
Marilyn D. VERIFIED CUSTOMER
…..
11/17/2024
James R. VERIFIED CUSTOMER
I was appreciate advance notice of the cost for all recommended services.
Thank you.
11/17/2024
Jose R. VERIFIED CUSTOMER
Thank you. I’m very happy. Eduardo Aguilar is a five star service
11/17/2024
Paul V. VERIFIED CUSTOMER
My rep was rude as I may have gotten him on a bad day.
I believe I possibly have. My cigarette lighter wasn’t working & he stated that it would be $200 for a diagnostic. I said no.
I could tell his attitude changed,& no other issues afterwards.
But as he called me too tell me my car was ready I said thank you too him
Only to have the phone slam to end the call immediately afterwards I said
That too him. Also,
May I please say it was very annoying to have to readjust my seat & especially my rear view mirrors. This is the second time.
& to have my air conditioner turned on and my interior lights
We’re on as I went into my vehicle.
I’m still deciding if I want to return to go too the Toyota dealer on sarahra instead. Finally I don’t appreciate having gotten solicited my number
To sales reps by text messages before my service.
And too have someone call me stating they want me to sell me a new Corolla. That was also a concern.
Thank you for reading my review.
11/17/2024
Eleinis M. VERIFIED CUSTOMER
Gracias a ustedes por su buen servicio
11/17/2024
Judy B. VERIFIED CUSTOMER
I brought my car in at 9 am for oil change and valve gasket replacement. They suggested some other services which I agreed to but was not told until about 1:30 pm that gaskets had to be ordered. Decided on shuttle instead of rental car offered. Saturday parts in and repairs finished, shuttled back to Toyota late PM picking up car 4:30 pm. Looking at service papers once home find Concern 52 says “Customer sates oil may be leaking from underneath the vehicle, found oil pan to be leaking, reseal oil pan.” I did not say that, never saw any sign at home in garage that there was a leak, no oil on floor of garage…how do I know there really was a leak? I’ve always had car serviced at this Toyota and never questioned but this made me wonder. Also, removed oil service slip on window but did not put new one in indicating when due again. Also no Multipoint Inspection form provided with paperwork…was this done? I do plan to call my service representative Monday to discuss. She explained work to be done and due to late pickup, I did not take time to look papers over when I picked up car, but once I got home discovered some issues I will discuss with her.
11/17/2024
Donna S. VERIFIED CUSTOMER
Well not completely. Always before they would quicklywash my car before I picked it up. Not this time. Disappointed.
11/16/2024
Robert W. VERIFIED CUSTOMER
Jesus took the job immediately; kept me updated on the progress of the work; and finally presented the car in in successfully repaired condition. I am thoroughly pleased and grateful for the timely and good job done. Thank you.