Minor damage occured to our vehicle while in the shop for service. Roberto made it right without a moments hesitation, replacing the damaged part and washing and detailing our vehicle to perfection so that we left the shop feeling well taken care of and respected. Thank you, Roberto.
11/22/2024
Leobardo A. VERIFIED CUSTOMER
Every time I bring my car everything is perfect I just like it
11/22/2024
Sarah C. VERIFIED CUSTOMER
Michael was extremely helpful in finding out what needed to be fixed on my car. Fast and friendly service 10/10!
11/22/2024
Noons T. VERIFIED CUSTOMER
Very professional ...
11/21/2024
Lilia Q. VERIFIED CUSTOMER
I had my appointment at 9:15 which I came in early and my car was serviced after 3.5 hrs waiting at the dealership and after I asked Mr McDermott for a update on my car that’s when I noticed on my app that my car was moved and had the hood open so that’s mean to me that that’s when they started to do the service, I brought another vehicle at the same time and same type of service with a tire replacement and that vehicle was serviced and finish I 2.5 I was very upset and I addressed with the advisor and he didn’t care to my concern, that’s the only reason why I made appointments and there people that where there with that advisor after me and they vehicles were done before mine I got the feeling that he was a racist advisor because the other people were white and again I’M VERY UPSET AND DISAPPOINTED with my service, the service before they never reset my vehicle computer system and it was showing and I was getting all kinds of calls that I didn’t got my vehicle service but I did took it to have service at your location so that’s very annoying too.
11/21/2024
Dorothy D. VERIFIED CUSTOMER
Mike McDermott always treats me very well. It's nice being able to count on someone to help me.
11/21/2024
Wilson L. VERIFIED CUSTOMER
Very professional and courteous with his job
11/21/2024
Blanca F. VERIFIED CUSTOMER
Muy buen servicio
11/21/2024
John O. VERIFIED CUSTOMER
Prompt service.Got me out in less time than was quoted.
11/20/2024
Konstantin G. VERIFIED CUSTOMER
My experience was great!
11/20/2024
Donna G. VERIFIED CUSTOMER
I have had Mike McDermott as my service advisor for a few years and feel he is trustworthy, professional and gets things done in a timely manner.
11/20/2024
Rena F. VERIFIED CUSTOMER
Roberto was very professional and all services were completed in a timely manner.
11/20/2024
Rolando B. VERIFIED CUSTOMER
I spend all day long on my day off from work my tundra was ready to pick up around 10 AM and their take very long time to pick up from my house around 12 noon that is not acceptable
11/20/2024
Sergio R. VERIFIED CUSTOMER
Done in a great in timely manner..
11/20/2024
Roberto H. VERIFIED CUSTOMER
Excellent service from Benito, very professional, thank you