I am always pleased with the service to my vehicle. Mike has been a long time great serviceman.
11/7/2024
Chris D. VERIFIED CUSTOMER
Mike was the first advisor to inform me of helpful information to save me money unlike the past ones that I’ve dealt with at that dealership.
11/7/2024
Raymundo D. VERIFIED CUSTOMER
Thanks you for excellent service and please send me coupon.
11/7/2024
George C. VERIFIED CUSTOMER
I do enjoy that Mike keeps me up to date on my Tundra with all the recalls. Thanks again
George C
11/6/2024
Chad Y. VERIFIED CUSTOMER
Always a pleasure getting my vehicles serviced there.
11/6/2024
Enrique P. VERIFIED CUSTOMER
Muy bueno el servicio gracias y muy buena experiencia
11/6/2024
Chris B. VERIFIED CUSTOMER
Thanks for the excellent service. We had a problem with the front passenger side wheel after the tire rotation, but it was quickly resolved by the service team. Thanks!
11/5/2024
Sheryl T. VERIFIED CUSTOMER
I wish you would have told me that I needed extra service to my car so I could’ve got at least a quote on how much it would cost me for the alignment, refresh air condition vent and a new tire. I didn’t see that until I got home and then that I could have got a car wash, if I would have known it, but I didn’t so other than that it was good service
11/5/2024
Ryan L. VERIFIED CUSTOMER
I arrived with a service coupon from your dealership—an oil and filter change with conventional oil for $64.95. My complaint is not with Mr. Gonzalez, who was quite cordial, but with his service manager. It took Mr. Gonzalez three rounds of negotiations with the service manager before the manager finally agreed to “discount” the price to match the dealership’s own coupon. If the dealership doesn’t intend to honor its own coupons, then they should not be issuing them in the first place. The irony is that I intended to order custom seat covers from your parts department when the oil change was over, but the hassle over the coupon made me reconsider. So the dealership lost a $300 parts sale because the service department tried to squeeze me for an extra $20.
11/5/2024
Chauncey D. VERIFIED CUSTOMER
Everyone is great. Thank you.
11/5/2024
Rafael P. VERIFIED CUSTOMER
I went for an oil change and Jesus Jimenez was my edviser but he was very rooted and he tried to charge me 200 dollars just to check my car and I told him no only want an oil change I feel that he wanted to rip me off but they gave me the car back I took the car home but I see the on the dust board that light was maintenance required like they never did any thing to the car very unprofessional I have doing services with Toyota for25 years and tha never happens to me before my name is Rafael P
11/4/2024
Marina G. VERIFIED CUSTOMER
I was very satisfied with the service provided at Toyota David Wilson by Nelson and his team. Thank you very much ????
11/4/2024
Mark K. VERIFIED CUSTOMER
All your emplees are great
11/4/2024
Maurenis L. VERIFIED CUSTOMER
Buen trabajo
11/4/2024
Edgar H. VERIFIED CUSTOMER
Good muy bien
11/4/2024
Douglas N. VERIFIED CUSTOMER
Jovan Wilkins has been very professional in all aspects of his service for myself and my car. Considerate and constantly attentive to inform and act on any of my questions and service requirements. I would give him a 10 out of 10.
11/4/2024
Joscelyn E. VERIFIED CUSTOMER
Great service
11/4/2024
Jason V. VERIFIED CUSTOMER
Roberto ****/Customer service was impeccable however there was something still wrong with the vehicle, which will be rectified when I come back from my oil change in a few thousand miles the bulb was the issue not the passenger side vanity mirror
Rick is my sales person
11/4/2024
Justin C. VERIFIED CUSTOMER
Robert was incredibly helpful and offered me various options to help get the car serviced based on what I could afford. There was pressure at all for unnecessary work, which is something I really appreciate. The entire Service Department staff was friendly, particularly Brian the Shuttle Driver, who was very accommodating despite the heavy traffic. I’ll definitely be returning for future service needs. Thanks a lot!
11/3/2024
David B. VERIFIED CUSTOMER
service writer was thorough and courteous. the service itself took
2+ hours which is excessive for a scheduled visit