Siempre boy con eduardo pero no se encontraba y ella me atendio muy bien
12/12/2024
Sandra W. VERIFIED CUSTOMER
Quick and thorough.
12/12/2024
Tammy M. VERIFIED CUSTOMER
Every thing was good ???? and service manager was nice
12/11/2024
Carrie S. VERIFIED CUSTOMER
Parts were not available for the air bag recall I made and appointment for.
12/11/2024
Chevis K. VERIFIED CUSTOMER
Nathalie was great. Very professional and pleasant to deal with
12/11/2024
Manuel G. VERIFIED CUSTOMER
Horrible service of employee Alejandro, not very good attention given.
12/11/2024
Lisa H. VERIFIED CUSTOMER
Michael was very helpful and nice
12/11/2024
Larry C. VERIFIED CUSTOMER
The total costs were way more than I expected. My car has 63K miles and Toyota can’t cover a water pump cost?? Really?? No consideration for being a regular customer?? The cost should be covered by warranty!! Labor costs are absurd. Kelly is good. No complaints about her.
12/11/2024
Marian Z. VERIFIED CUSTOMER
Michael Mcdermott was pleasant, very knowledgeable, explained clearly the problem found and solution as well as cost.
12/11/2024
Jose D. VERIFIED CUSTOMER
Good job
12/11/2024
Michael S. VERIFIED CUSTOMER
Daniel was professional and courteous
12/11/2024
Denise B. VERIFIED CUSTOMER
Michael has always shown his knowledge and expertise are his priority. I have never had to be concerned about my car not being properly repaired. I trust and respect Mike beyond words!!!
12/11/2024
Mark D. VERIFIED CUSTOMER
Excellent
12/10/2024
Blanca S. VERIFIED CUSTOMER
Jovan helped me same day. Kept communication, and I was taken care of with in a hour.
12/9/2024
Chizuko N. VERIFIED CUSTOMER
He was very helpful and answered all my questions completely. I used Darlene for over 30 years and her retiring was like losing you primary care doctor. I wish her well. Since her departure I have worked with Jesus and Roberto. They are dedicated and doing an outstanding job keeping my van in superb running condition order.
12/9/2024
Filipo I. VERIFIED CUSTOMER
Keep up the great work. Great customer service goes long ways. Merry Christmas to you all and your families, and a prosperous New Year!!!
12/9/2024
Jose G. VERIFIED CUSTOMER
In preparation for my 7:30 am appointment I drop off my truck and keys the night before. The following morning I woke to a missed call asking for my keys. I attempted to reach out a few times to get an update and my advisor was either busy or away from their desk and was advised they would call me back. No call back, I decided to reach out and finally able to get ahold of someone around 2:30 pm to be made aware that my keys were misplaced by another service rep and truck was sitting for 1.5/2 hours without being moved. Meanwhile no call to update me on anything. 3pm got a call back to find out nothing has been done to my truck because apparently there was no work order even though I was provided confirmation #X038K7G5BF which had details of the work to be performed when I made my appointment.
Engine oil and filter replace as courtesy since it was left standing there since opening till 3pm and there was “no time left” to squeeze my truck in to make the repairs I had originally dropped it for.
Very unprofessional, I would expect this from Auto Nation not David Wilson’s. Lesson learned.