Muy contenta y complacida con el trabajo que brindan gracias.??
12/15/2024
Brandon S. VERIFIED CUSTOMER
Nelson was Great. Please let him know the change out of the USB resolved the issue 100%. The devises stay connected now.
12/15/2024
Lynnett J. VERIFIED CUSTOMER
I brought my car in for a part to be put on the breaks to stop the squealing sound but as I was leaving I noticed the sound was louder, I also told them that the maintenance soon notice had come on the night before could they check on that and I bought some new wipers from there and asked him if they could put them on for me and he said sure no problem, however 4 hours and 20 minutes later when I finally got my car back the brakes squealed louder the wipers were in my backseat in their unopened boxes and the maintenance notification was still on. I came back and told staff members of my concerns I was told it would only take a second to reset the computer and put on the wipers, and it did only take a few minutes but nothing was done or mentioned about my concerns about my breaks. My appointment was at 11:00 am and I finally left at 3:35 pm looking through the paperwork I noticed the work only took about 27 minutes my car wasn’t even look at until about 2:45 which was about the time I finally asked one of your cashiers to please check and see how much longer it would take. After that and to drive away with my breaks making a louder noise.
12/15/2024
Elizabeth D. VERIFIED CUSTOMER
Great Communication and Service!
12/15/2024
Maryann R. VERIFIED CUSTOMER
I had to go up to him three times asking about the progress of ny vehicle. It’s like he saw me when I arrived and that’s it. I waited 3 hours after being told 1.5 hours. If I didn’t go up to him asking about my vehicle I would still be waiting. I think my car was ready earlier because after I went to the cashier and received my paper to give to the attendant my car was already parked ready to go. I am a loyal Toyota owner. I have owned at least 8 Toyotas At least 5 we’re bought at Wilson Toyota. The poor service I received has me thinking about another dealership.
12/15/2024
Margarita J. VERIFIED CUSTOMER
Thanks good job
12/15/2024
Pierre B. VERIFIED CUSTOMER
I'd appreciate thank you for the for the help thank you for your service and appreciate that thank you million for that ????
12/15/2024
Ann G. VERIFIED CUSTOMER
I love working with Dan.
He is always friendly and points out any items on the car that need attention.
A happy customer
Ann G
12/14/2024
Colin C. VERIFIED CUSTOMER
Thought I was coming in for my free oil change the sticker on my window said it was due from the last time I was in and the message on my dash screen said service was needed, when I got my car back the oil wasn't changed and they had changed the sticker and added more miles to the sticker than before!
12/14/2024
Elsa C. VERIFIED CUSTOMER
Just want to let you know I really appreciate your good and fast service. l’m very happy with your service. Thank you everyone for your care.
12/14/2024
Jerry E. VERIFIED CUSTOMER
Only problem was that after checking the tire pressure the tire issue light has been activated
12/14/2024
Martin M. VERIFIED CUSTOMER
Well. Towards the end. Got text that my truck was done. Went to go paid. Walk outside hand them my receipt. Sat down on the bench. 15 minutes later a gentleman approached me. Ask me if need any help. I responded I've been help.10 minutes later come back and tell me. They can't find my keys. Who did I give my paper work. ????????????????????. 15 minutes goes by. Now they found my truck but no keys. By now I have been waiting almost 35 minutes waiting to hear what happened to my truck.10 more minutes goes by they found it in the car wash lane.in all reallality it took them almost an hour before I get my truck back without even being wash. Basically an oil change took me 3 hours. This ridiculous ???? ???? ???? ????. Maybe next time might be better. At the the truck got wash but not dry.
12/14/2024
Jose C. VERIFIED CUSTOMER
Ms.Nathalie Feliciano was an exceptional dealer, she was straightforward and to the point. She handled her tasks in timely manner and assured a quick routine checkup with my vehicle. Would appreciate to be under her support again!
12/14/2024
Jenifer R. VERIFIED CUSTOMER
Very polite and helpful
12/14/2024
Yulanda P. VERIFIED CUSTOMER
Kelli, is a perfessional that works with people like myself.
12/13/2024
Brian P. VERIFIED CUSTOMER
Really bad service I'm very unhappy with Toyota.
12/13/2024
Ramona S. VERIFIED CUSTOMER
Michael McDermott is the best!!!
12/13/2024
Brendan W. VERIFIED CUSTOMER
Service took 4 hours longer than promised and there was no communication as to why. It took 90 minutes to even find the Service person assigned to my vehicle.
12/12/2024
Debbie C. VERIFIED CUSTOMER
I have been dealing with Michael McDermott for years. He's the best.