Top level service. Mark was friendly and professional, and perhaps most importantly, efficient and quick.
11/7/2024
Rebecca M. VERIFIED CUSTOMER
Good service
11/7/2024
Sareen A. VERIFIED CUSTOMER
Danny was great and helped expedite my service appointment!
11/7/2024
Karen D. VERIFIED CUSTOMER
Very professional, courteous, and helpful, besides friendly.
11/7/2024
Hasmik Y. VERIFIED CUSTOMER
thank you Taylor
11/7/2024
Lydia L. VERIFIED CUSTOMER
I’m satisfied with the service with my Lexus car.
11/6/2024
Maral T. VERIFIED CUSTOMER
Great service
11/6/2024
Andrew V. VERIFIED CUSTOMER
Mitchelll truly went above and beyond understanding what happened to my tires as well as my service history. With his due diligence and professionalism and understanding all the previous work that I put into the car he was able to provide me with valuable insight, significant savings, and excellent service. I must say I was disappointed at knowing that I had not received proper incorrect service from past repairs. This was brought to light in working with Mitch and truly was a five star experience. Thank you for your exceptional work. It does not go unnoticed!
11/6/2024
Jesse B. VERIFIED CUSTOMER
Great service, thank you!!
11/6/2024
Duane D. VERIFIED CUSTOMER
Jerry is great. The service of the car was great. But I had to wait for ten minutes standing in the driveway area for the valet to bring my car. Perhaps you can use your pagers with the valets, too, so customers can sit in the lounge until the car is ready for them.
11/6/2024
Lina M. VERIFIED CUSTOMER
I was able to find the same tire same brand same model brand new from another store 1 mile away . I am extremely disappointed at this dealership for damaging my tire bolt and putting me under so much trouble . I do not trust this dealership for anything to do with my car anymore or their honesty and integrity is under question for trying to sell me a tire that i could find way cheaper the same day at another location. Super disappointed . I paid 333 dollars with tax and installation to replace my tire . You offered me 389.99 plus tax and that was AFTER the discount . This shows me how much you guys rip off people
11/6/2024
Grigor A. VERIFIED CUSTOMER
Special Thanks to Mr. Gerardo Temores he is really care about his customers
11/6/2024
Susan S. VERIFIED CUSTOMER
Excellent commutation
11/6/2024
Johnnie W. VERIFIED CUSTOMER
Danny Mata, the service advisor, is excellent.
11/6/2024
Brian S. VERIFIED CUSTOMER
I had an amazing experience with Mark Mejia. He really made sure to take the time to really go above and beyond what was expected to make sure that my needs were met. I was extremely satisfied with my experience and would recommend him to others.
11/6/2024
Steven G. VERIFIED CUSTOMER
My usual service consultant, Sergio Bohorquez, was off today and I was fortunate enough to have Edgar Galindo as my service consultant today.
Edgar was knowledgeable, professional, polite and he addressed my questions and concerns in the kindest manner. Edgar went above and beyond to ensure my experience at Lexus of Glendale was an enjoyable one.
It is nice to know that I will be well taken care of by both Sergio and Edgar when I have future appointments.
11/6/2024
Jenna P. VERIFIED CUSTOMER
Great service. Mitch was awesome.
11/6/2024
Jack F. VERIFIED CUSTOMER
Great attitude towards customer-he is SOLID- ask him what I explained to
Him regarding “ heads up” display and correct gas tank reading- you need to train your people better ????
11/6/2024
Roza K. VERIFIED CUSTOMER
Satisfied, even though it cost me very large amount of money
11/6/2024
Julius T. VERIFIED CUSTOMER
Came in at 11:15 am and was promised that the vehicle will finish by 01:30 pm end up waiting till 04:15 pm. That's 5 hours, I could've gotten a loaner and picked the car the following day. Thus I'd unacceptable.