He was exceptional. He kept me updated. Great communication skills. Kind and very steady even when my car was there a month because of a back order. I will come back because of Argemis!
10/27/2024
Robert H. VERIFIED CUSTOMER
Gerry is the consummate pro. He knows how to take care of your clients.
10/27/2024
Janet G. VERIFIED CUSTOMER
Great customer service!
A+ on communication.
Thank you
10/27/2024
Jaclyn R. VERIFIED CUSTOMER
Mitch is an excellent, informed professional. I trust him completely. He responds to texts immediately, he is shares current and future possible concerns, and is clear and precise about my car’s history and service record. Thank you Mitch and Lexus
10/26/2024
Billy Hoyeong. VERIFIED CUSTOMER
Good
10/26/2024
Judith K. VERIFIED CUSTOMER
He made sure I was able to safely get into the Lyft and sent a Lexus employee to deliver my car after servicing when he was unable to find a Lyft car I could get into safely!!
10/26/2024
Andrea J. VERIFIED CUSTOMER
Jerry is the absolute best!
He’s been my service manager for ages and he’s
Been terrific!
10/26/2024
Merlin D. VERIFIED CUSTOMER
Service rep gave us a daily update on our vehicle which was good!
10/26/2024
Iris C. VERIFIED CUSTOMER
Car had a very odd smell when I picked it up.. smelled like oil.
The car was washed but there was a lot
Of water residue that made the car appear dirty. I had recently washed my car and had to re do it myself.
10/26/2024
Jean K. VERIFIED CUSTOMER
Very good service today. Great communication on the status of the car at all times.
10/26/2024
Kathleen W. VERIFIED CUSTOMER
It’s always a pleasure to work w/Sergio. He patiently answers all my questions about the work being done and assists me when needed w/getting a loaner car. Picking up a washed car and the great coffee available in the customer service area are definite pluses.
10/26/2024
Solanj M. VERIFIED CUSTOMER
He was nice
10/25/2024
Usha G. VERIFIED CUSTOMER
I noticed two big scratches on the front end of my car that were definitely not there before my appt so I'm very disappointed.
10/25/2024
Christopher B. VERIFIED CUSTOMER
Great service from the entire organization. From the receptionist to Gerry, everyone was a 10/10. Would highly recommend...
10/25/2024
Artak A. VERIFIED CUSTOMER
Gerardo always provides great customer service.
Thank Gerry!
10/25/2024
Mathew G. VERIFIED CUSTOMER
Mark was awesome - thorough and clear making everything smooth. Thanks again Mark
10/25/2024
Jeannette M. VERIFIED CUSTOMER
Danny job well done !!! Thank you so much!!!
10/25/2024
Curtis K. VERIFIED CUSTOMER
I’m very happy with the service I received at Lexus of Glendale today. After experiencing Edgar Galindo’s pleasant and efficient attention during the check-in process, to the speedy and thorough maintenance (with video!) my car received, and the complementary rides from and to the service center. I would highly recommend the Lexus experience to anyone.
10/25/2024
Cindy R. VERIFIED CUSTOMER
Very happy and satisfied with the services
10/25/2024
Jessica M. VERIFIED CUSTOMER
Danny Mata and Jorge Navarro were amazing as usual.