My service agent was great.(Sergio) Communicative and updating through the whole time
11/3/2024
Reza S. VERIFIED CUSTOMER
Your cost of labor is very high but I am so happy with Mr Gerardo Temores .he is kind and knowledgeable . Thanks
11/3/2024
Tarro B. VERIFIED CUSTOMER
Thank You
11/3/2024
Roberto C. VERIFIED CUSTOMER
Very happy and very satisfied with the staff and the service. Got the car on a time it was promised.
11/3/2024
Monique A. VERIFIED CUSTOMER
Great job
11/3/2024
Sachi P. VERIFIED CUSTOMER
Edgar gave me full details of car service and answered all my questions. He is very professional and gave the right advice for my vehicle. I always do my car service in Lexus of Glendale. This time the service and advice was at the best. Thank you Edgar!
11/3/2024
Josue R. VERIFIED CUSTOMER
Thank you Gerardo!
11/3/2024
Rosalie D. VERIFIED CUSTOMER
Taylor Price was great. He was friendly and very professional
11/3/2024
Mike P. VERIFIED CUSTOMER
I’m very happy with my car
And I’m very happy with service in Glendale Lexus
I don’t need to trade in
11/3/2024
John K. VERIFIED CUSTOMER
Good service
11/3/2024
Bob H. VERIFIED CUSTOMER
Gerry is the best Customer Service Representative I have ever had over the last 20 years with Lexus of Glendale. His attitude and attention to detail is excellent.
11/3/2024
Charles L. VERIFIED CUSTOMER
Edgar was amazingly good. He had a good sense of humor. He explained everything. I’ll stay in communication. Definitely lived up to the Lexus pedigree for high-quality and customer satisfaction for sure.
11/2/2024
Sako Y. VERIFIED CUSTOMER
I was happy with Argenis’s service, but very unhappy with Lexus’ policy as he tried to convince me that I was not qualified to get the service for free. This was just my second service since I leased the vehicle, and I was told that the first two services in a row come for free, but he charged me for the oil change some $127. I was going to lease my next car from Lexus again, but I lost my faith. I feel that I have been cheated and misled! Unless I get my refund.
11/2/2024
Luz G. VERIFIED CUSTOMER
My experience was amazing. Argenis was very helpful and he addressed my concerns.
11/2/2024
Suzette M. VERIFIED CUSTOMER
Great customer service!
11/2/2024
Tawei L. VERIFIED CUSTOMER
Just trying to get more money from me. Even I have alignment the car few weeks ago and keep asking if I want to do it. Also I paid to do the refresh the ac, but the smells still exist. I have nothing to say. I won’t come here again. So bad