He was extremely professional and made me aware of everything that was happening with my car. Even though they couldn't figure out what was wrong with my car, not their fault at all, they never negated my concerns. I would still come back for service.
12/13/2024
Thomas M. VERIFIED CUSTOMER
Perfect
12/13/2024
Raffi H. VERIFIED CUSTOMER
Thank you, Eddie, and everyone else involved in the process. It was a pleasant experience from beginning to end.
12/13/2024
Leo A. VERIFIED CUSTOMER
Phenomenal experience!
12/13/2024
Suzy L. VERIFIED CUSTOMER
Jorge is very professional and exhibits professionalism with his customers.
I live 10 mins from Keys Lexus but I drive to Glendale because of the customer service. I know that I can trust him. I appreciate the care he gives his customers.
12/13/2024
Donna Z. VERIFIED CUSTOMER
Mitchell is a treasure at Lexus of Glendale. He made my visit feel like he was a friend.
12/13/2024
Lyman P. VERIFIED CUSTOMER
Outstanding as always!
12/13/2024
Giancarlo B. VERIFIED CUSTOMER
Love it ! Danny is great and the whole team was welcoming
12/13/2024
Anahid A. VERIFIED CUSTOMER
As always I received high quality service at Glendale Lexus
Your team are very qualified persons
Thank you Glendale Lexus
Special thanks to Mr. Mitchell S. in service department and Mr. Harry in part ordering department
12/13/2024
Olga R. VERIFIED CUSTOMER
I wanted to thank the Lexus Glendale dealership for the warm welcome, the wait really is a pleasure. Many thanks to the friendly service assistant Mark for the high-quality car service and attention to the customer's requests, I really appreciate it!
12/13/2024
Celeste V. VERIFIED CUSTOMER
Danny was the best service representative I’ve worked with since I purchased my car in 2017. He really listened to me when I explained the problems the car was having, and even helped resolve an issue with ordering a part that a previous representative dropped the ball on. His communication was speedy and thorough. I’m not going to lie, after my previous experience, I was considering no longer bringing my car here for service, but Danny completely turned that around. I cannot emphasize how great it was working with and I very much hope he gets extra recognition for his skills!
12/13/2024
Maggie R. VERIFIED CUSTOMER
Danny was very helpful and nice
12/13/2024
Charlie P. VERIFIED CUSTOMER
I just got my car from the service today but it seems not fixed the right. Still shows engine light. Not satisfied with service. Have to take my car back to the service.
12/13/2024
Joseph C. VERIFIED CUSTOMER
Great service. Great car. I've leased 3 consecutive leases at your place. btw Helen is a great sales person. But one disappointment. Lexus does not have CD players anymore. My next lease is now in jeopardy.
12/13/2024
Chris L. VERIFIED CUSTOMER
I was very happy with Erik's professionalism.
Great guy. Very knowledgeable.
12/13/2024
Henrik V. VERIFIED CUSTOMER
Excellent service,
Eric was very helpful. Car was ready as promised.
Waiting area very clean free coffee and Porto’s pastry
12/13/2024
Sultan B. VERIFIED CUSTOMER
I want to say thank you Tony Chavez. For your help ????
12/13/2024
Stephen R. VERIFIED CUSTOMER
Erik was great about answering all my questions about the details of required and recommended service. He also was very responsive when communicating about the work while it was underway and when my car would be ready for pick-up.