Went in to get my battery checked out since it said it had 84 month warranty. Service advisor said there might be a proration . Then later said I had to pay full price at 285 which I agreed on . I still asked if I got a proration since it said 84 months . Not only did I not get a proration I got the opposite I was told I had to pay more now 315 . Again I agreed but I asked to speak to a supervisor and I was not able to . I asked for a call back and did not get one . I will be looking to take my vehicle to another dealer now that’s this happened. I usually don’t say much about repair cost but this time it didn’t seem right . I will also contact Toyota .
8/23/2025
Jesse V. VERIFIED CUSTOMER
Excellent service from joshua
8/23/2025
Christine C. VERIFIED CUSTOMER
Thank you. Your staff is great.
8/23/2025
John P. VERIFIED CUSTOMER
The gentleman who helped me I believe his name was Josh was amazing, he got me a great price on my old exchange it was my first time there to help me out with their my tires good experience positive attitude you now have a permanent customer
8/23/2025
Jesus P. VERIFIED CUSTOMER
Gustavo es una persona amable y muy competitivo está al pendiente del cliente muchas gracias
8/23/2025
Regina P. VERIFIED CUSTOMER
Couldn’t find my car at the end of the it was out front. Couldn’t find the key. The process getting out was not ideal
8/23/2025
Porntip S. VERIFIED CUSTOMER
Everything good
8/22/2025
Victor H. VERIFIED CUSTOMER
My vehicle was serviced in less than an hour
8/22/2025
Emile K. VERIFIED CUSTOMER
Im very lucky satisfied customer.Thank you Gustavo and Cesar.mr.knafo Emilio
8/22/2025
Rosemary D. VERIFIED CUSTOMER
great experience, very satisfied. the staff is very nice and super helpful.
8/22/2025
Lucinda D. VERIFIED CUSTOMER
Great service
Everyone was nice
It was super fast
8/22/2025
Susan S. VERIFIED CUSTOMER
I’m disappointed with the price gouging that dealerships do. It’s not a reflection of the service rep himself- Cesar was very polite and professional . The quote for my service started at $1143, and ended up coming down to $803. I don’t understand why pricing couldn’t have just started there. This alone was the main reason why I didn’t end up going with dealership, because I feel like they weren’t honest right from the beginning.
8/22/2025
Alex O. VERIFIED CUSTOMER
Very professional man
8/22/2025
Julian V. VERIFIED CUSTOMER
Thank you Mark Bautista, very professional and very helpful
8/21/2025
Dina H. VERIFIED CUSTOMER
I would like to thank the team in the service department and the manager for listening to me and taking care of my vehicle.
8/21/2025
Anthony T. VERIFIED CUSTOMER
Vannesa was very helpful. Thank you.
8/21/2025
Nikol L. VERIFIED CUSTOMER
Great Customer service, quick turn around ! Very happy customer.
8/20/2025
Larra R. VERIFIED CUSTOMER
The staff are friendly and accommodating,there was no overselling, they did exactly what they said they were going to do and didn't try to talk me into something else that I didn't need. Greatly appreciated and I will always return to Whittier Toyota for my service needs. Thank you!