Miles is the best customer service agent I have ever dealt with. I enjoy taking my car in to get serviced because he is always so friendly, he remembers me as a customer and treats you as though you were family.
8/23/2024
Tatum S. VERIFIED CUSTOMER
Zachariah was very kind and knowledgeable during my visit.
8/23/2024
Kelly L. VERIFIED CUSTOMER
We don't need to be called. The only complaint we had was not getting a return phone call in a timely manner a few times. Car was fixed and an apology was given
8/22/2024
Joshua A. VERIFIED CUSTOMER
The service was fast and friendly. The only con was when I picked my car up after the service there was some sort of oil or grease on the car in some spots. Overall 4.2/5 stars
8/22/2024
Austin P. VERIFIED CUSTOMER
Miles was very honest, didn’t sugarcoat nothing, didn’t try to sell me something I didn’t need, He was very professional and very smart
8/22/2024
Not Provided. VERIFIED CUSTOMER
The estimate was 3 times higher than quoted on the internet.
8/21/2024
Heidi M. VERIFIED CUSTOMER
Part of my service was SMOG. When I got there for my 11:30 appointment they told me their smog guy wasn’t in could I reschedule to tomorrow. I had driven in one way an hr specifically doing the maintenance and smog at the same time because the drive was so long. They could have txt me earlier to reschedule. On top of that they said the wait would be 1 to 1-1/2 hr. It was 2 hrs and 20 minutes and I still have to get my car smogged. Otherwise the service they did was good.
8/20/2024
Sammy B. VERIFIED CUSTOMER
Extremely helpful... didn't hesitate to check on status of vehicles. Very friendly.
8/17/2024
Gina K. VERIFIED CUSTOMER
Good customer service! Helpful, calm & thorough in explaining the service going to be done.
8/17/2024
Crystal S. VERIFIED CUSTOMER
My truck was cleaned didn't expect that it was nice! Zach did a great job
8/17/2024
Laura K. VERIFIED CUSTOMER
My service today went great, no complaints.
8/17/2024
Nancy A. VERIFIED CUSTOMER
Miles staff was very helpful and very nice people.
8/17/2024
Richard G. VERIFIED CUSTOMER
The service department is outstanding. Great service and friendly staff. I will be back again to have my vehicles serviced.
8/16/2024
Marilyn K. VERIFIED CUSTOMER
Short staffed so I had to wait for 2 1/2 hours for an oil change, lube and filter, inspection and top of fluids. Somehow, they managed to wash my car, but I don’t know what that meant. Was that soap and water washing or was that just hosing off? It was a hot and sunny day and when I got my car, the windows had water spots. I hand wash my car when it’s cool and shady, so I’ve never had water spots before. I hope that they come off. I’m not sure that I even want them to wash my car in the future.
8/16/2024
John M. VERIFIED CUSTOMER
I was embarrassed that my truck was filthy from frequent trips to the river, but had a limited window to have a service done, so I brought in ‘as is.’ Service was completed and delivered in a timely fashion. All items completed in an excellent fashion, which is normal for this service center. I was really overwhelmed when I saw my truck had been washed too. It really made my day.
8/16/2024
Kelly R. VERIFIED CUSTOMER
Everyone is truly amazing!!!
8/16/2024
Bobby B. VERIFIED CUSTOMER
The Profesional way they treated me.
8/15/2024
Darla D. VERIFIED CUSTOMER
Was great!
8/14/2024
Natasha S. VERIFIED CUSTOMER
2 things stated that they needed to be replaced. I wasn't told this until I had my keys and was leaving (sent a link on my way out).
So now I have to go back just to get my air filter changed, which is ridiculous.
8/14/2024
Kevin T. VERIFIED CUSTOMER
Problem was not fixed and I believe the technician did not locate a known TSB addressing the issue
Nhtsa 20-NA-198 addresses my issue and has specific instructions for addressing the problem