Extremely helpful... didn't hesitate to check on status of vehicles. Very friendly.
8/17/2024
Gina K. VERIFIED CUSTOMER
Good customer service! Helpful, calm & thorough in explaining the service going to be done.
8/17/2024
Crystal S. VERIFIED CUSTOMER
My truck was cleaned didn't expect that it was nice! Zach did a great job
8/17/2024
Laura K. VERIFIED CUSTOMER
My service today went great, no complaints.
8/17/2024
Nancy A. VERIFIED CUSTOMER
Miles staff was very helpful and very nice people.
8/17/2024
Richard G. VERIFIED CUSTOMER
The service department is outstanding. Great service and friendly staff. I will be back again to have my vehicles serviced.
8/16/2024
Marilyn K. VERIFIED CUSTOMER
Short staffed so I had to wait for 2 1/2 hours for an oil change, lube and filter, inspection and top of fluids. Somehow, they managed to wash my car, but I don’t know what that meant. Was that soap and water washing or was that just hosing off? It was a hot and sunny day and when I got my car, the windows had water spots. I hand wash my car when it’s cool and shady, so I’ve never had water spots before. I hope that they come off. I’m not sure that I even want them to wash my car in the future.
8/16/2024
John M. VERIFIED CUSTOMER
I was embarrassed that my truck was filthy from frequent trips to the river, but had a limited window to have a service done, so I brought in ‘as is.’ Service was completed and delivered in a timely fashion. All items completed in an excellent fashion, which is normal for this service center. I was really overwhelmed when I saw my truck had been washed too. It really made my day.
8/16/2024
Kelly R. VERIFIED CUSTOMER
Everyone is truly amazing!!!
8/16/2024
Bobby B. VERIFIED CUSTOMER
The Profesional way they treated me.
8/15/2024
Darla D. VERIFIED CUSTOMER
Was great!
8/14/2024
Natasha S. VERIFIED CUSTOMER
2 things stated that they needed to be replaced. I wasn't told this until I had my keys and was leaving (sent a link on my way out).
So now I have to go back just to get my air filter changed, which is ridiculous.
8/14/2024
Kevin T. VERIFIED CUSTOMER
Problem was not fixed and I believe the technician did not locate a known TSB addressing the issue
Nhtsa 20-NA-198 addresses my issue and has specific instructions for addressing the problem
8/11/2024
Ian L. VERIFIED CUSTOMER
Overall, service was great. They diagnosed my issue and had me up and running. The issue is, when they called me to pick up vehicle, I was told it was being washed. When they brought the vehicle out, it was still in the service bay. Multiple grease smudges and not washed. Minor inconvenience but I was told it was being washed. In their defense, they were slammed at closing time
8/11/2024
Cheryl J. VERIFIED CUSTOMER
He made it very easy for me, thank you so much ????
8/9/2024
Noel D. VERIFIED CUSTOMER
I do appreciate that they caught the fact that I paid for extra Toyota care service. They could have charged me and I wouldn’t have known so that shows integrity in a business. Thank you for saving me money.
8/9/2024
Janet C. VERIFIED CUSTOMER
Miles was very pleasant; he saw to the care of my Venza as well as my ride to and from the dealership so I didn’t have to wait for service to be done. The shuttle driver ,whose name I can not remember was a good driver and very pleasant. Thank you so much Miles!!
8/8/2024
Nathan H. VERIFIED CUSTOMER
Pat has the best customer service around! Very helpful answering all my question and greeted me with a good morning and got my truck in very fast! So glad Pat is a part of your team. He is truly one of a kind and very good at what he does, making sure customers feel like a person and not just an object.
8/8/2024
Stephanie M. VERIFIED CUSTOMER
Great as always. Thanks everyone. This is the best car I've ever owned. ??