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Real Reviews from VERIFIED CUSTOMERS
Ryan L. VERIFIED CUSTOMER
Our trim piece that was replaced is still loose.
7/29/2025
Amy P. VERIFIED CUSTOMER
Gerardo is amazing! He is always helpful and knowledgeable!
7/29/2025
Monica K. VERIFIED CUSTOMER
Cory was very professional and kind. He even went and got my car for me after I told him that I’d broken my toe earlier in the day. My car was serviced in a timely fashion. I was pleased to see that it had been washed a the interior had been cleaned. I was very satisfied!
7/29/2025
Walter G. VERIFIED CUSTOMER
Gerardo was excellent in the service he gave me.
7/29/2025
Melissa J. VERIFIED CUSTOMER
Lexus is the best. They always go that extra step to make you happy. They even help transfer cat litter from my loaner car to my car. Now. Who would do that? They are the best.
7/29/2025
Rebecca V. VERIFIED CUSTOMER
Lexus and Gerardo are truly amazing.
7/28/2025
Henry F. VERIFIED CUSTOMER
Service rep very helpful and communicated well. Thank you
7/27/2025
Amy H. VERIFIED CUSTOMER
He got my tire changed in record time!
7/27/2025
John B. VERIFIED CUSTOMER
It isn't that i wasn't happy as Geraldo is awesome! Wondered why you changed the cleaning of the vehicle? It use to be that you would wash the mattes, vacuum the vehicle, wash it and treat the tires with a really nice protectant. Now you use an automatic car wash and nothing else
7/27/2025
Kristine P. VERIFIED CUSTOMER
Very helpful staff.
7/27/2025
Beatrice M. VERIFIED CUSTOMER
Very nice experience and got my car done
7/26/2025
Mary W. VERIFIED CUSTOMER
Always a pleasure to come to Lexus of Omaha. Great experience with Jessie today, he’s a good guy. Thanks for everything!
7/26/2025
Michael L. VERIFIED CUSTOMER
Stellar service finding the rattle in my new IS350! So timely.
7/26/2025
Janet H. VERIFIED CUSTOMER
New tires... very satisfied!
7/26/2025
Barbara K. VERIFIED CUSTOMER
Well managed and issue resolved by Jesse-excellent service!
7/26/2025
Janice B. VERIFIED CUSTOMER
I felt I was getting honest advise on what needed to be done on my vehicle
7/26/2025
Amy T. VERIFIED CUSTOMER
Geraldo was very personable and explained my service well.
7/26/2025
Harley G. VERIFIED CUSTOMER
He is the best. He truly cares about his clients. Love working with him!
7/26/2025
Ann C. VERIFIED CUSTOMER
Thank you
7/26/2025
Sharon C. VERIFIED CUSTOMER
Thank you for going above and beyond in providing me with excellent customer service! I came in with a nail in my tire and was worried that I would not be able to use my car for some important pending plans. I received immediate attention for the tire, which was under warranty and was also able have some work done on my brakes! Since the tire would not be in until the next day, I was provided with a loaner vehicle so I did not have to change my plans! Very, very thankful for your service department and attention to customer needs!!
7/26/2025