Jesse always goes above and beyond to help me. Thank you!!
9/4/2025
Julie W. VERIFIED CUSTOMER
Adi is Great! So was Sean! I am disappointed with the results but they did submit a case with Lexus
9/4/2025
Thomas K. VERIFIED CUSTOMER
Very timely service, nice hostess at the coffee bar, good quiet room with a computer and desk to get work done while I waited for my vehicle. A good place!
9/4/2025
Garry C. VERIFIED CUSTOMER
None
9/4/2025
Ilene K. VERIFIED CUSTOMER
I love Lexus of Omaha. I have purchased 6 cars from Lexus, and you have made me a lifelong customer. I love the service department. I am ALWAYS impressed by the clean environment, as well as the friendly, knowledgeable service representative. All my needs are surpassed at your delearship. Don’t change a thing. Complimentary drinks are another plus.
9/3/2025
Marilyn T. VERIFIED CUSTOMER
Cory did an excellent job! So pleased the body shop took a wrinkle out of the back hatch and the tire was replaced and I got to drive my vehicle home today. Thank you to the whole service department!
9/3/2025
Debra B. VERIFIED CUSTOMER
Outstanding professional service provided by Cory. Thank you!!!
9/3/2025
Mark N. VERIFIED CUSTOMER
Very cordial,answered all my questions in helpful detail. He also brought up some options on the replacement of the front brake pads(I've scheduled them for replacement on Thursday).left feeling pretty confident with Nick & the work done on my car.
9/3/2025
Karen T. VERIFIED CUSTOMER
Appreciate your help
9/3/2025
Marlene C. VERIFIED CUSTOMER
LOVE Lexus! Excellent service!
9/3/2025
Ray D. VERIFIED CUSTOMER
As always service was great as well as Cory.
9/3/2025
Patrick K. VERIFIED CUSTOMER
Lexus of Omaha those far beyond just being a great service department. Your willingness to fix a flat tire at no cost and then clean both the inside and outside of my car is incredible! Thank you, thank you, thank you!
9/3/2025
Tamra S. VERIFIED CUSTOMER
Cory was very good to work with. It did seem like there was some communication challenge with the team for scheduling and pick up.
9/1/2025
Shannon T. VERIFIED CUSTOMER
Gerardo is amazing!!
8/31/2025
Charles M. VERIFIED CUSTOMER
Albeit a timely experience, was disappointed that the radiator flush was last. It should have been done within the allotted 3 hours not knowing how long the break look might have taken. So a total time of ove 5 hours was a long wait. Could have used more time on the loaner if we had been notified of the issues sooner. No car was was our choice because of the extended time. Also asked for a trailer hitch quote but didn’t see one.
Also I need to check in on the Lexus warranty I purchased that there was no record of. Usually Omaha is the best at service of any place I’ve t used Lexus service. Well, ?????
Chuck Markham
8/30/2025
Elizabeth F. VERIFIED CUSTOMER
Very attentive. Excellent service!
8/30/2025
Andrea B. VERIFIED CUSTOMER
Lexus of Omaha always provides top tier customer service, from the time you pull into the lot from the time you’re done doing whatever business they are providing you with.
8/30/2025
Roger B. VERIFIED CUSTOMER
Jesse,as always did a great job of managing the maintenance of my car and providing great customer service.
Roger
8/30/2025
Chad H. VERIFIED CUSTOMER
Top notch as always!
Appreciate all you do.
8/30/2025
John K.. VERIFIED CUSTOMER
Cory Mausbach and the service department team have played a significant role in not only maintaining the Lexus products I have owned but also introducing me over the years to the next generation of products coming.
Cory knows the Lexus product line and does a masterful job of both maintaining my cars and promoting Lexus of Omaha.