Always a professional, caring experience when dealing with Jessie and staff.
10/29/2025
Audri G. VERIFIED CUSTOMER
Very pleased with my service. Friendly, committed staff treated me and my vehicle with great care.thank you for quickly getting me done and back on the road.
10/29/2025
Shane C. VERIFIED CUSTOMER
Everyone involved in the process took great care of me…thank you!
10/29/2025
Brijesh L. VERIFIED CUSTOMER
Jessie is always amazing! Full merit increase for 2026 is highly recommended. Keep the good ones happy
10/29/2025
Debra P. VERIFIED CUSTOMER
Thank you for always taking such good care of me!
10/29/2025
Cargile Mechanical,. VERIFIED CUSTOMER
I am satisfied with the recent service experience however I just purchased a Lexus certified vehicle two months ago and it’s already been in for service twice. I paid a premium and purchased a Lexus certified believing that it would be a reliable vehicle. I’m very disappointed!
10/28/2025
Julie S. VERIFIED CUSTOMER
Everything went very smoothly. Gerardo was great to work with
10/28/2025
George D. VERIFIED CUSTOMER
Not the cheapest place for automobile service in Omaha but certainly one of the best service departments in Omaha. I’ve had complete satisfaction every time I’ve been there.
10/28/2025
Kevin C. VERIFIED CUSTOMER
I felt very well treated, and did a very good job. I’ve had only good service from your service department. Keep up the good work…
10/28/2025
Peggy H. VERIFIED CUSTOMER
As always, Adi provided us with exemplary service.
10/28/2025
James P. VERIFIED CUSTOMER
Great service I enjoy bringing my car in to have it serviced at Lexus of Omaha. Very professional.
10/28/2025
Sharon M. VERIFIED CUSTOMER
Service was excellent.
10/28/2025
Anne H. VERIFIED CUSTOMER
I have no intention of buying a new car, but would love to know the value of this one. Gerardo went above and beyond my expectations.
10/28/2025
Ronald E.. VERIFIED CUSTOMER
Jessie, Michael & all of your service writers very understanding & respectful. Ron Olsen
10/28/2025
Timothy M. VERIFIED CUSTOMER
Nick the best
10/28/2025
John S. VERIFIED CUSTOMER
Nice job! Great service! As usual.
10/27/2025
Windy B. VERIFIED CUSTOMER
Cory- excellent at keeping me current on status of my vehicle, warranty coverage, and when a new battery was expected, as well as a heads up that another tech would be taking as he would be out of the office that day.
Molly - so patient talking me through getting key out of fob and finding the keyhole in the door, sending Jordan to jump dead battery, as well as following up to see if Jordan was able to help remove keyhole cover.
Jordan - great at fielding questions on why my battery would die so soon, showing how to get to keyhole, jumping the battery and encouraging me to take my car in for a battery health check ASAP
Kimberly - willingness to track down the tech who filled in for Cory when my battery came in 3 days later, follow up on the status when she had an email saying the new tech had contacted me when I had no text and no missed calls. She went to find out the status of my car.
KJ- helped me make sure my app and features were working after the dead battery.
Awesome team at Lexus of Omaha!!
10/27/2025
Bruce K. VERIFIED CUSTOMER
Quick repair and nice job. Thanks
10/27/2025
Marlene C. VERIFIED CUSTOMER
Omaha Lexus service always is outstanding! I know I can always count on them. I even asked to have the inside of my car wiped down. I was told this was no problem for them, and my car looked great when I got it back. Everything checked out, and I know I can safely drive my car until its next checkup.
10/26/2025
Mary Ann. VERIFIED CUSTOMER
It’s my first time to come here. Never get disappointed. Excellent service!