My tire pressure sensors stopped working after getting 4 new tires last Thursday. I was quoted $284 for 2 of them. Then was told only 1 sensor needs changed and the quote was $373. When I asked why it was more for 1, I was then quoted $225. It’s frustrating that the sensors worked just fine before getting the tires replaced. I can’t help but wonder if something was done incorrectly with the tire change to make them not work. I’ve been satisfied with Lexus as long as I’ve owned my vehicle, but this incident is pretty frustrating.
11/3/2025
Jeff L. VERIFIED CUSTOMER
Gerardo is the best
11/2/2025
Meshelle A. VERIFIED CUSTOMER
Geraldo was a great service advisor. Pleasant and professional!
11/2/2025
John P. VERIFIED CUSTOMER
The reason left me wondering if the right service was done. My next service sticker has me due in 25,000. Not sure what was done to my vehicle.
11/2/2025
Jeanne F. VERIFIED CUSTOMER
great friendly service! Thank you.
11/2/2025
Roman U. VERIFIED CUSTOMER
Happy with service
11/1/2025
Christine E. VERIFIED CUSTOMER
This was my second service and, once again, your team is prompt, friendly, and makes me feel so valued.
11/1/2025
Eugene S. VERIFIED CUSTOMER
Great service, I always feel good about the service when I come in.
11/1/2025
Teresa N. VERIFIED CUSTOMER
We’re only going to change left rear tire. Waited about 1 hour, they brought my car around then drove back out because they forgot to change the tire. No one came to explain I had to go ask hence I now know what happened. They said it would be another 1/2 hour. I took the loaner.
11/1/2025
Carol U. VERIFIED CUSTOMER
Great experience overall
11/1/2025
Amit S. VERIFIED CUSTOMER
Good service as always
11/1/2025
Greg D. VERIFIED CUSTOMER
Tires were never touched , same pressure , so I had to go discount tire and get then pumped up to Lexus standards . Rep even told me they topped fluids and filled tires - fail
11/1/2025
David B. VERIFIED CUSTOMER
Cory is the best!!
11/1/2025
James J. VERIFIED CUSTOMER
Very good experience, as always. Gerardo did a very good job.
10/31/2025
Patricia M. VERIFIED CUSTOMER
Jessie was the best. So compassionate upon learning of my husband’s death and my confusion with service needs. I am definitely planning on purchasing a 23 or 24 RX 350 next Spring.
10/31/2025
Kent H. VERIFIED CUSTOMER
I receive the finest customer service experience from Nick that I have ever received in the 58 years that I have owned vehicles. We are treated with kindness, integrity and thoughtfulness that only can only come from someone who truly cares.
It is an experience like no other. Thank you.
10/31/2025
Denise K. VERIFIED CUSTOMER
Friendly and helpful!
10/31/2025
Terry T. VERIFIED CUSTOMER
Cory went the extra mile to get me the battery I referred.