If someone could call me. Thank you. ****-****-xxxx
3/17/2026
Jeffrey S. VERIFIED CUSTOMER
Excellent attention to detail here at Lexus of Omaha. Worked with Adi as my service advisor. Would highly recommend visiting them.
3/17/2026
Jeffrey S. VERIFIED CUSTOMER
Great job and friendly and helpful thanks alot Jeffrey
3/17/2026
Terry S. VERIFIED CUSTOMER
Good place-- good people
3/17/2026
Julie S. VERIFIED CUSTOMER
Hello, I was very satisfied with Gerardo. We discussed my oil change and multipoint inspection. When we discussed the tire pressure, he indicated all my tires were at 36 PSI. I mentioned to him that I had previously inflated them to over 40 due to air loss during cold temps. He said not to have them inflated that high, so I asked if the techs would have seen that they were inflated to over 40 and then decrease them to 36. He said they would have checked that and decreased the pressure. Upon driving away, all tires were still the same pressure as when I brought the vehicle in. So I’m questioning if the tire pressure was truly checked and if not, were there other things that went unchecked??? Thanks!
3/17/2026
Christine W. VERIFIED CUSTOMER
Geraldo was outstanding, professional, prompt & kind! The other Lexus staff from the guy checking tires to the guy who got us a loaner car to the girl that recommended a good place to eat since we were from out of town were all exceptional! Well done Lexus of Omaha - you are definitely a notch above the rest!
3/17/2026
Traci B. VERIFIED CUSTOMER
There was a lack of communication between Lexus employees about my vehicle. One person told me I would have a loaner vehicle Monday morning and that someone would be calling me early Monday. I didn’t receive a call, so I called Lexus after 8:00 and when I talked to the service department person, he said they didn’t have enough employees to bring a loaner car to me. Good thing the issue with my Lexus was fixed and that was brought to me about 12:30 today.
3/17/2026
Jason W. VERIFIED CUSTOMER
Everything was great!!
3/15/2026
Pamela G. VERIFIED CUSTOMER
I'm still waiting for my estimate
3/15/2026
Scott M. VERIFIED CUSTOMER
Thank you for going the extra mile, Cory!
3/14/2026
Scott H. VERIFIED CUSTOMER
Thank you for your quality work and getting us out quickly.
3/14/2026
Robert G. VERIFIED CUSTOMER
My wife took the car in and had the gas cap/lid replaced. They also checked the sunroof seal which was previously fixed and had displaced again causing a horribly loud road trip experience. Today, the seal was just pushed back down - within the drive home it had moved again and is bulging out between the glass. It seems like a permanent fix/new seal is warranted. Please order the parts to fix the seal permanently.
3/14/2026
Cathy W. VERIFIED CUSTOMER
The service received was exceptional!
3/14/2026
Dennis M. VERIFIED CUSTOMER
Thanks again.
3/14/2026
Katherine G. VERIFIED CUSTOMER
Had some questions about operations. Still new to me. The gentleman that helped me was very polite and informative. ThAnk you. Kathy
3/14/2026
Wes H. VERIFIED CUSTOMER
Great job today!!!
3/14/2026
Pain Mgmt. VERIFIED CUSTOMER
Always good service
3/13/2026
Tracy K. VERIFIED CUSTOMER
Whoever washed my car at the dealership, left dirt spots on the dash along with a dirty hand print. There were dirty splash spots on my front doors. I cleaned the inside of my car earlier in the week and I left Lexus with it dirtier than when I arrived. I realize you are busy, but the car should be clean when getting their car back.
3/13/2026
Hometown Roofing,. VERIFIED CUSTOMER
Gerardo ensured that my vehicle service was complete on time (as I was on a time crunch). It was even finished before the expected time. Overall, the service was great!